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Technology and the Transformation of White-collar Work

Technology and the Transformation of White-collar Work
Author: Robert E. Kraut
Publisher: Psychology Press
Total Pages: 298
Release: 1987
Genre: Psychology
ISBN: 9780898596335

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The introduction of new technology and communication to businesses is forever altering the roles and responsibilities of the white- collar workers. This unique collection from authors in such diverse disciplines as psychology, computer science, sociology, history, communication, and public policy, discusses the ways in which these changes have and are effecting the workplace and the employees while speculating on future changes and effects. Of special significance are the methods suggested for introducing information technology into the workplace. These new methods will increase the quality and quantity of goods and services produced while increasing the quality of working life for employees.


Automation of America's Offices, 1985-2000

Automation of America's Offices, 1985-2000
Author: Congress of the U.S., Washington, DC. Office of Technology Assessment
Publisher: DIANE Publishing
Total Pages: 353
Release: 1985
Genre:
ISBN: 1428923314

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This study assesses the consequences of the continuing and rapid introduction of information and telecommunications technologies in offices. The report of the study contains 12 chapters. After a brief look at the context of office automation from the perspective of history, the first chapter highlights some expectations about the technologies and their development over the next 15 years. It also introduces a framework that guides the assessment, summarizes the findings, and identifies policy issues for the next decade. Chapters 2 through 6 discuss the possible effects of office automation in more detail. They deal with potential effects on employment levels; the kind of training and education needed for office work; changes in work content, jobs, occupations, and organizations; the quality of work life, the office environment and labor management relations; and the security and confidentiality of information. Chapters 7 and 8 consider two alternatives to conventional offices, made feasible by office automation: home-based work and performance of data-entry operations in countries with lower paid workers. Chapter 9 and 10 look at office automation in the public sector, while Chapter 11 deals with office automation and small businesses. The final chapter considers the implications of office automation for two groups: working women and minorities. Appendix A describes office automation technology as it is now and as it is likely to develop between 1985 and 2000, while Appendix B summarizes case studies of the automation of several offices. (KC)


Human Aspects in Office Automation

Human Aspects in Office Automation
Author: Barbara G. F. Cohen
Publisher: Amsterdam ; New York : Elsevier
Total Pages: 362
Release: 1984
Genre: Business & Economics
ISBN:

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Collection of studies on mental stress among office workers, caused by office automation, in the USA - covers occupational health in relation to the work environment, work organization factors, ergonomics, physiological and psychological aspects of office work, work attitudes and behaviour, and strategies for coping with stress; deals, in particular, with work on visual display units, sexual harassment, and the woman worker. Graphs, illustrations, photographs and references.


Futureproof

Futureproof
Author: Kevin Roose
Publisher: Hachette UK
Total Pages: 256
Release: 2021-03-04
Genre: Technology & Engineering
ISBN: 152930475X

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A New York Times bestselling author and tech columnist's counter-intuitive guide to staying relevant - and employable - in the machine age by becoming irreplaceably human. It's not a future scenario any more. We've been taught that to compete with automation and AI, we'll have to become more like the machines themselves, building up technical skills like coding. But, there's simply no way to keep up. What if all the advice is wrong? And what do we need to do instead to become futureproof? We tend to think of automation as a blue-collar phenomenon that will affect truck drivers, factory workers, and other people with repetitive manual jobs. But it's much, much broader than that. Lawyers are being automated out of existence. Last year, JPMorgan Chase built a piece of software called COIN, which uses machine learning to review complicated contracts and documents. It used to take the firm's lawyers more than 300,000 hours every year to review all of those documents. Now, it takes a few seconds, and requires just one human to run the program. Doctors are being automated out of existence, too. Last summer, a Chinese tech company built a deep learning algorithm that diagnosed brain cancer and other diseases faster and more accurately than a team of 15 top Chinese doctors. Kevin Roose has spent the past few years studying the question of how people, communities, and organisations adapt to periods of change, from the Industrial Revolution to the present. And the insight that is sweeping through Silicon Valley as we speak -- that in an age dominated by machines, it's human skills that really matter - is one of the more profound and counter-intuitive ideas he's discovered. It's the antidote to the doom-and-gloom worries many people feel when they think about AI and automation. And it's something everyone needs to hear. In nine accessible, prescriptive chapters, Roose distills what he has learned about how we will survive the future, that the way to become futureproof is to become incredibly, irreplaceably human.


Automation in the Office

Automation in the Office
Author: Ida Russakoff Hoos
Publisher:
Total Pages: 152
Release: 1961
Genre: Automation
ISBN:

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The Globotics Upheaval

The Globotics Upheaval
Author: Richard Baldwin
Publisher: Oxford University Press
Total Pages: 305
Release: 2019-01-09
Genre: Business & Economics
ISBN: 0190901780

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At the root of inequality, unemployment, and populism are radical changes in the world economy. Digital technology is allowing talented foreigners to telecommute into our workplaces and compete for service and professional jobs. Instant machine translation is melting language barriers, so the ranks of these "tele-migrants" will soon include almost every educated person in the world. Computing power is dissolving humans' monopoly on thinking, enabling AI-trained computers to compete for many of the same white-collar jobs. The combination of globalization and robotics is creating the globotics upheaval, and it threatens the very foundations of the liberal welfare-state. Richard Baldwin, one of the world's leading globalization experts, argues that the inhuman speed of this transformation threatens to overwhelm our capacity to adapt. From computers in the office to automatic ordering systems in restaurants, we are familiar with the how digital technologies offer convenience while also eliminating jobs. Globotics will disrupt the lives of millions of white-collar workers much faster than automation, industrialization, and globalization disrupted the lives of factory workers in previous centuries. The result will be a backlash. Professional, white-collar, and service workers will agitate for a slowing of the unprecedented pace of disruption, as factory workers have done in years past. Baldwin argues that the globotics upheaval will be countered in the short run by "shelter-ism" - government policies that shelter some service jobs from tele-migrants and thinking computers. In the long run, people will work in more human jobs-activities that require real people to use the uniquely human ability of independent thought-and this will strengthen bonds in local communities. Offering effective strategies such as focusing on the social value of work, The Globotics Upheaval will help people prepare for the oncoming wave of an advanced robotic workforce.