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Author | : J.N. Jain |
Publisher | : |
Total Pages | : 494 |
Release | : 2007-01-01 |
Genre | : |
ISBN | : 9788189915308 |
Download Modern Retail Management: Principles And Techniques Book in PDF, ePub and Kindle
Contents Include : Retail Management : An Overview; Classification Of Retailers; Consumer Buying Behaviour; Retail Market Segmentation; Retail Locations, Store Planning, Design And Layout; Financial Strategy Of Operations Management; Retail Channels/Information Systems And Research; Product And Merchandise Management; Retail Pricing; Managing Human Resources; Retail Communication And Promotion; Customer Service And Relationship Marketing; Globalisation And Future Trends Of Retailing; Glossary.
Author | : Richard Hammond |
Publisher | : |
Total Pages | : 0 |
Release | : 2013-04 |
Genre | : |
ISBN | : 9780749465865 |
Download Modern Retail Management Book in PDF, ePub and Kindle
Taking a highly practical approach, Modern Retail Management is the complete guide to the fundamental principles of retailing. Tailoring to the needs of both professors and students, Hammond uses case studies throughout to illustrate best practice in the industry, and he tackles the challenges and opportunities of online retailing in a comprehensive way. Modern Retail Management covers the topics students need to know about retail management, such as the connection between physical and online channels, some genuine retail innovations and the importance of the customer experience. Other areas covered include: trends and change in the sector, store environment, operations, merchandising, managing staff, globalization, marketing, logistics and consumer psychology.
Author | : Prabhu TL |
Publisher | : Nestfame Creations Pvt. Ltd. |
Total Pages | : 247 |
Release | : 2019-04-21 |
Genre | : Business & Economics |
ISBN | : |
Download Retail Management Book in PDF, ePub and Kindle
Retail Management is the process which helps the customers to procure the desired merchandise form the retail stores for their personal use. It includes all the steps required to bring the customers into the store and fulfill their buying needs. Retail management saves time and ensures the customers easily locate their desired merchandise and return home satisfied. Fashion Retail Management gives insight into the principles of fashion marketing, retail buying and merchandising and imparts basic fabric knowledge - from fiber to fabric and fabric to garment. It gives an overview of the concept of visual merchandising and lays emphasis on customer relationship management, brand management and sales management. The various processes which help the customers to procure the desired merchandise from the retail stores for their end use refer to retail management. Retail management includes all the steps required to bring the customers into the store and fulfill their buying needs. Retail management makes shopping a pleasurable experience and ensures the customers leave the store with a smile. In simpler words, retail management helps customers shop without any difficulty. Retailing in any field tends to be an incredibly competitive process and customer-facing stores are perhaps one of the tougher forms of business to manage. There is a lot that can potentially emerge to trip up even the most experienced and diligent of retail business operators but with the right approach, there’s also a huge amount that can be achieved. Here are 5 focus points that might be helpful if you’re looking to improve the way you run your retail business and exceed your customer's expectations. Understand and Respond to What Your Customers Want Like a lot of tips, our first one here is rather more easily said than done but that, in a sense, is precisely the point. Retailers need to do whatever it takes to get to know their customers and to react to what they find out quickly. You might be able to tick over by offering the same products in the same way as a matter of routine but lasting success can generally only be built on flexibility and a willingness to change along with habits among your customers. Get to Know Your Competition Like every other business around, retailers do not exist in a vacuum and it is vital for all manner of reasons that company bosses are aware of what their rivals are offering. These days, retail competitors can come in many different forms, be it online or otherwise, and bosses should frequently take the time to get a sense of the experiences being offered elsewhere. Whether or not you decide to integrate certain ideas into your own operation, competitor research is essential because it lets you know exactly what you’re up against and that information can prove to be invaluable. Invest in Your People The members of a retailer’s workforce are the face of the business on a day-to-day basis and the way that they interact with customers is very important. Hiring the right people to join your team is a key starting point but the story can’t stop there and providing quality training should always be high on the agenda. This goes for staff on the shop floor, as well as supervisors and managers. Always Look to the Future The past may well have a lot to teach us as business bosses but for retailers it’s vital to focus firmly on the future. It’s important not to dwell too much on prior successes or failures and to remain as objective as possible as you assess different situations and dynamics. Every experience is a lesson but a good retail manager will not be obsessed with what has gone before but will be quick to understand where opportunities may lie for the future. Be Ready for Anything One of the great things about being involved in retailing is the sheer variety of the challenges it presents from week to week and year to year. For those in charge of retail companies or operations, there is a lot to be said for expecting the unexpected and being ready to react at all times. Ultimately, the aim should be to focus on solving one problem at a time and not wasting energy on figuring out who to blame when things don’t go quite according to plan.
Author | : Jain J N. |
Publisher | : |
Total Pages | : 494 |
Release | : 2007-01-01 |
Genre | : Business strategy |
ISBN | : 9788189915292 |
Download Modern Retail Management : Principles and Techniques Book in PDF, ePub and Kindle
Contents Include : Retail Management : An Overview; Classification Of Retailers; Consumer Buying Behaviour; Retail Market Segmentation; Retail Locations, Store Planning, Design And Layout; Financial Strategy Of Operations Management; Retail Channels/Information Systems And Research; Product And Merchandise Management; Retail Pricing; Managing Human Resources; Retail Communication And Promotion; Customer Service And Relationship Marketing; Globalisation And Future Trends Of Retailing; Glossary.
Author | : John Fernie |
Publisher | : Routledge |
Total Pages | : 394 |
Release | : 2013-06-17 |
Genre | : Business & Economics |
ISBN | : 1136371893 |
Download Principles of Retailing Book in PDF, ePub and Kindle
Referring widely to real examples of change and best practice in modern retail management, it gives students a thorough grounding in: * The changing retail environment * Managing change in the retail sector * Understanding the supply chain * Mastering retail operations Written by an author team with an expert knowledge of the sector and experience of communicating the key concepts to all kinds of students, Principles of Retailing is an essential text and reference.
Author | : S.C. Bhatia |
Publisher | : Atlantic Publishers & Dist |
Total Pages | : 516 |
Release | : 2008 |
Genre | : Retail trade |
ISBN | : 9788126909810 |
Download Retail Management Book in PDF, ePub and Kindle
Author | : Delbert J. Duncan |
Publisher | : |
Total Pages | : 752 |
Release | : 1977 |
Genre | : Display of merchandise |
ISBN | : 9780256019261 |
Download Modern Retailing Management Book in PDF, ePub and Kindle
Author | : Delbert J. Duncan |
Publisher | : |
Total Pages | : 736 |
Release | : 1972 |
Genre | : Retail trade |
ISBN | : |
Download Modern Retailing Management: Basic Concepts and Practices Book in PDF, ePub and Kindle
Author | : Giri, Arunangshu |
Publisher | : PHI Learning Pvt. Ltd. |
Total Pages | : 420 |
Release | : 2020-12-01 |
Genre | : Business & Economics |
ISBN | : 9390544246 |
Download RETAIL MANAGEMENT Book in PDF, ePub and Kindle
The book discusses the whole gamut of retail management emphasizing the changing retail environment in Indian and International context for conceptual clarity and mastery of retailing by the modern readers. It offers experiential learning through contextual case studies to render a better understanding of each functional area of retail management. Various aspects of retail management at the introductory level have been covered and explained lucidly, supported with examples, illustration and photographs to enable students to comprehend the subject matter with ease. The objective of the book is to give hands-on experience and learning of global retail practices to the students of management studies. Key Features • Thorough coverage of retailing in modern context, including e-retailing • Case-studies, caselets and examples to make students industry-ready • Bullet-point approach for key topics to highlight important information • Graphics to generate students’ interest and make learning easy Target Audience • MBA, PGDM and PGPBA • Marketing professionals and trainers
Author | : Gibson G. Vedamani |
Publisher | : |
Total Pages | : 262 |
Release | : 2006-02 |
Genre | : Business & Economics |
ISBN | : 9788179921517 |
Download Retail Management (4th Edition) Book in PDF, ePub and Kindle
Fourth Revised & Enlarged Edition THE NEW EDITION of this book provides in-depth and enriched insights into all the functional areas of Retail Management. It comprehensively blends the global and Indian retailing scenarios and the trends and growth prospects for the retail industry in India. It explores the subject extensively – from basic retail topics like location planning and store planning to the current-age global themes like multichannel retailing and international retailing – along with appropriate illustrations and cases. While elucidating retail store operating principles vividly, it also underscores the significance of the impact of technology & automation in today’s retailing. The book will serve as a suitable text for students specializing in retailing and as valuable reference for working professionals in this sector. Key Features — Provides distinct perspectives on both retailing in India and in international markets — Treats in detail the buying & merchandising section with separate chapters on merchandise planning, buying, category management, private labels and pricing — Comprises 29 chapters under 5 major sections and includes topics on international retailing, multichannel retailing, rural retailing, consumer behaviour, legal issues, etc. — Discusses Indian case studies and examples among the global ones, for an easier understanding of the subject — Presents updates on recent retail concepts and initiatives practiced in retail organizations