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Measuring Performance and Demong Results of Information Technology Investments

Measuring Performance and Demong Results of Information Technology Investments
Author: Christopher W. Hoenig
Publisher: DIANE Publishing
Total Pages: 83
Release: 2000
Genre:
ISBN: 0788185969

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To assist agencies in understanding and devising effective IT measurement implementation approaches, public and private org. well-known for their IT performance, leadership and mgmt. expertise were examined. Chapters: the demand for performance mgmt.; fundamental practices: the foundation of IT performance mgmt.; follow an IT "results chain"; follow a "balanced scorecard" approach; target measures, results, and accountability at decision-making tiers; build a comprehensive measurement, data collection, and analysis capability; strengthen IT processes to improve mission performance; key lessons learned for effective implementation.


The IT Payoff

The IT Payoff
Author: Sarv Devaraj
Publisher: FT Press
Total Pages: 202
Release: 2002
Genre: Business & Economics
ISBN: 9780130650740

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In an era when IT budgets are being cut as indiscriminately as they were once increased, this book offers the first systematic guide to measuring the true impact of IT spending--and making rational decisions about which projects to fund.


Measuring the Impact of Information Technology on Value and Productivity Using a Process-Based Approach

Measuring the Impact of Information Technology on Value and Productivity Using a Process-Based Approach
Author: Brian Subirana
Publisher:
Total Pages: 0
Release: 2014
Genre:
ISBN:

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There has been a lot of research addressing the relationship between Information Technology (IT) investments and productivity. Most of the work has been based on firm-level metrics such as total IT investment. We present what we believe is one of the first attempts to create a systematic methodology to assess the impact of IT in business process performance metrics. Our approach builds on the MIT Process Handbook as a basis to both guide the analysis and capture the resulting knowledge for future use. We will present preliminary results on how to use such methodology to analyze the impact of a given IT technology, namely RFID (radio frequency identification devices), in performance metrics of a consumer packaged goods company. We are interested in looking at how IT may impact performance metrics such as productivity, cost and value. We believe our methodology can help CPG companies prioritize their investments. We show results on how the specialization features of the MIT Process Handbook can incorporate performance metrics to help assess such investments in RFID.


Measuring the Value of Information Technology

Measuring the Value of Information Technology
Author: Han T. M. van der Zee
Publisher: IGI Global
Total Pages: 230
Release: 2003-01-01
Genre: Computers
ISBN: 9781931777865

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"Written for business managers, information technology (IT) managers, business students, and researchers, this academic analysis offers insight into the expost valuation of IT by posing and answering key managerial questions. Topics covered include the business value of IT, IT planning, and IT benchmarks. Information is provided and strategies are outlined to facilitate systematic, effective, and consistent measurement of IT value."


Measuring the Impact of Information Technology on Value and Productivity Using a Process-based Approach

Measuring the Impact of Information Technology on Value and Productivity Using a Process-based Approach
Author: Brian Subirana
Publisher:
Total Pages: 46
Release: 2003
Genre:
ISBN:

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There has been a lot of research addressing the relationship between Information Technology (IT) investments and productivity. Most of the work has been based on firm-level metrics such as total IT investment. We present what we believe is one of the first attempts to create a systematic methodology to assess the impact of IT in business process performance metrics. Our approach builds on the MIT Process Handbook as a basis to both guide the analysis and capture the resulting knowledge for future use. We will present preliminary results on how to use such methodology to analyze the impact of a given IT technology, namely RFID (radio frequency identification devices), in performance metrics of a consumer packaged goods company. We are interested in looking at how IT may impact performance metrics such as productivity, cost and value. We believe our methodology can help CPG companies prioritize their investments. We show results on how the specialization features of the MIT Process Handbook can incorporate performance metrics to help assess such investments in RFID.


Explaining the Inconsistent Results of the Impact of Information Technology Investments on Firm Performance a Longitudinal Analysis

Explaining the Inconsistent Results of the Impact of Information Technology Investments on Firm Performance a Longitudinal Analysis
Author: Ashraf Khallaf
Publisher:
Total Pages:
Release: 2019
Genre:
ISBN:

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Purpose - The purpose of this paper is to identify potential reasons for inconsistent results of the economic value of information technology (IT) investments. Furthermore, the study aims to develop framework and propositions to explore future opportunities and directions for research that examine the returns on IT investments.Design/methodology/approach - This study conducted a longitudinal analysis of the literature review concerning the impact of IT investments on firm performance to identify the reasons to the so-called “IT productivity paradox” and to explore future opportunities and directions for future research.Findings - The study provides and discusses the reasons for the inconsistent results in the prior research that examines IT investments payoff and suggested a framework and propositions for future research. Results of prior studies should be interpreted in the context of research questions raised, data used, level of analysis, IT investment measures, firm performance measures, time horizon and industry characteristics.Practical implications - IT managers and researchers should align IT investments with the environment in which a firm operates and competes and with firm's business strategies as important determinants of the return on IT investments.Originality/value - Understanding the link between firm performance and IT investments assists researchers and practitioners to understand why firms continue to pour enormous resources into IT and, more importantly, specifies the conditions under which firms are likely to achieve competitive advantages from their IT investments.


The Impact of Information Technology Investments on Firm Processes and Performance

The Impact of Information Technology Investments on Firm Processes and Performance
Author: Acklesh Prasad
Publisher: Nova Science Pub Incorporated
Total Pages: 167
Release: 2008
Genre: Business & Economics
ISBN: 9781600216787

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This book provides the much needed international dimension on the payoffs of information technology investments. The bulk of the research on the impact of information technology investments has been undertaken in developed economies, mainly the United States. This research provides an alternative dimension -- a developing country perspective on how information technology investments impacts organisations. Secondly, there has been much debate and controversy on how we measure information technology investment payoffs. This research uses an innovative two-stage model where it proposes that information technology investments will first impact the process and improvement in the processes will then impact the performance. In doing so, it considers sectors of information technology investment rather than taking it as one. Finally, almost all prior studies in this area have considered only the tangible impact of information technology investments. This research proposes that one can only better understand the benefits by looking at both the tangible and intangible benefits.


IT (Information Technology) Portfolio Management Step-by-Step

IT (Information Technology) Portfolio Management Step-by-Step
Author: Bryan Maizlish
Publisher: John Wiley & Sons
Total Pages: 375
Release: 2010-10-07
Genre: Business & Economics
ISBN: 1118005058

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Praise for IT Portfolio Management Step-by-Step "Bryan Maizlish and Robert Handler bring their deep experience in IT 'value realization' to one of the most absent of all IT management practices--portfolio management. They capture the essence of universally proven investment practices and apply them to the most difficult of challenges--returning high strategic and dollar payoffs from an enterprise's IT department. The reader will find many new and rewarding insights to making their IT investments finally return market leading results." --John C. Reece, Chairman and CEO, John C. Reece & Associates, LLC Former deputy commissioner for modernization and CIO of the IRS "IT Portfolio Management describes in great detail the critical aspects, know-how, practical examples, key insights, and best practices to improve operational efficiency, corporate agility, and business competitiveness. It eloquently illustrates the methods of building and integrating a portfolio of IT investments to ensure the realization of maximum value and benefit, and to fully leverage the value of all IT assets. Whether you are getting started or building on your initial success in IT portfolio management, this book will provide you information on how to build and implement an effective IT portfolio management strategy." --David Mitchell, President and CEO, webMethods, Inc. "I found IT Portfolio Management very easy to read, and it highlights many of the seminal aspects and best practices from financial portfolio management. It is an important book for executive, business, and IT managers." --Michael J. Montgomery, President, Montgomery & Co. "IT Portfolio Management details a comprehensive framework and process showing how to align business and IT for superior value. Maizlish and Handler have the depth of experience, knowledge, and insight needed to tackle the challenges and opportunities companies face in optimizing their IT investment portfolios. This is an exceptionally important book for executive leadership and IT business managers, especially those wanting to build a process-managed enterprise." --Peter Fingar, Executive Partner Greystone Group, coauthor of The Real-Time Enterprise and Business Process Management (BPM): The Third Wave "A must-read for the non-IT manager who needs to understand the complexity and challenges of managing an IT portfolio. The portfolio management techniques, analysis tools, and planning can be applied to any project or function." --Richard "Max" Maksimoski, Senior Director R&D, The Scotts Company "This book provides an excellent framework and real-world based approach for implementing IT portfolio management. It is a must-read for every CIO staff considering how to strategically and operationally impact their company's bottom line." --Donavan R. Hardenbrook, New Product Development Professional, Intel Corporation


Making Technology Investments Profitable

Making Technology Investments Profitable
Author: Jack M. Keen
Publisher: Wiley-VCH
Total Pages: 330
Release: 2003-01-07
Genre: Business & Economics
ISBN:

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This book helps executives and managers increase IT project success by using a process for identifying the true ROI value for proposed IT investments, and then tracking project results against that standard. Technology ROI provides an abundance of pragmatic tips, tools, and techniques to make the process easy to understand.


Performance Based Management

Performance Based Management
Author: Emereo Publishing
Publisher: Emereo Pty Limited
Total Pages: 132
Release: 2009
Genre: Computers
ISBN: 9781921644146

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This book is developed to help those who want to gain a further understanding of performance measurement and for those who develop and use performance measures for information technology (IT) projects. It delivers a widely implemented approach to help businesses develop and implement effective IT performance measures. This book is for anyone who develops and implements performance measures for information technology (IT). It is also intended for those who want to understand the principles of performance measurement. This guide describes the major tasks to follow to measure the contribution of IT projects to an organization's goals and objectives. These same principles and tasks also apply when measuring mission performance. Organizations succeed when their business units and support functions work together to achieve a common goal. This holds true for performance measurement, which entails more than just developing performance measures. It also includes establishing business strategies, defining projects that contribute to business strategies, and evaluating, using and communicating the results to improve performance. This book is developed to help develop and implement effective information technology (IT) performance measures. Effective performance measures are customer driven; give an accurate and comprehensive assessment of acquisitions, programs, or activities; minimize the burden of data collection; and are accepted and used to improve performance. Performance-based management links investment planning with the systematic use of select feedback to manage projects and processes. Projects cannot be managed unless they are measured. The "eight steps" constitute a measurement process that includes translating business strategies into actions at the operational level; selecting projects that have the greatest value; developing measurement mechanisms; measuring, analyzing and communicating the results; and finding ways to improve performance. The eight steps provide a logical sequence of tasks that can be integrated with existing management practices.