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Crisis Management in a Complex World

Crisis Management in a Complex World
Author: Dawn R. Gilpin
Publisher: Oxford University Press
Total Pages: 220
Release: 2008-07-31
Genre: Business & Economics
ISBN: 019971648X

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Today's managers, business owners, and public relations practitioners grapple daily with a fundamental question about contemporary crisis management: to what extent is it possible to control events and stakeholder responses to them, in order to contain escalating crises or safeguard an organization's reputation? The authors meet the question head-on, departing from other crisis management texts, and arguing that a complexity-based approach is superior to the standard simplification model of organizational learning.


Simple Rules

Simple Rules
Author: Donald Norman Sull
Publisher: Houghton Mifflin Harcourt
Total Pages: 293
Release: 2015
Genre: Business & Economics
ISBN: 0544409906

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Outlines an approach to high-performance problem solving and decision making that draws on insights from survival guides, pop culture, and other sources.


Managing the Unexpected

Managing the Unexpected
Author: Karl E. Weick
Publisher: John Wiley & Sons
Total Pages: 231
Release: 2015-09-15
Genre: Business & Economics
ISBN: 1118862414

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Improve your company's ability to avoid or manage crises Managing the Unexpected, Third Edition is a thoroughly revised text that offers an updated look at the groundbreaking ideas explored in the first and second editions. Revised to reflect events emblematic of the unique challenges that organizations have faced in recent years, including bank failures, intelligence failures, quality failures, and other organizational misfortunes, often sparked by organizational actions, this critical book focuses on why some organizations are better able to sustain high performance in the face of unanticipated change. High reliability organizations (HROs), including commercial aviation, emergency rooms, aircraft carrier flight operations, and firefighting units, are looked to as models of exceptional organizational preparedness. This essential text explains the development of unexpected events and guides you in improving your organization for more reliable performance. "Expect the unexpected" is a popular mantra for a reason: it's rooted in experience. Since the dawn of civilization, organizations have been rocked by natural disasters, civil unrest, international conflict, and other unexpected crises that impact their ability to function. Understanding how to maintain function when catastrophe strikes is key to keeping your organization afloat. Explore the many different kinds of unexpected events that your organization may face Consider updated case studies and research Discuss how highly reliable organizations are able to maintain control during unexpected events Discover tactics that may bolster your organization's ability to face the unexpected with confidence Managing the Unexpected, Third Edition offers updated, valuable content to professionals who want to strengthen the preparedness of their organizations—and confidently face unexpected challenges.


Aspects of Complexity

Aspects of Complexity
Author: Terry Cooke-Davies
Publisher: Project Management Institute
Total Pages: 352
Release: 2011-08-01
Genre: Business & Economics
ISBN: 1935589725

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Complexity in projects may be one of those things that are difficult to define, but easy to recognize when encountered. Or maybe not so easy. This collection of analyses deals with complexity in a way that will appeal to both academics and practitioners. It arises from a series of four academic-business roundtables sponsored by the Project Management Institute in the U.S., Australia, Malta, and Brazil. Researchers will appreciate the academic rigor of the content and practitioners will appreciate the generally reader-friendly style and tone. The opening chapter offers that elusive definition and provides the foundation for common understanding. The next four chapters compose the theoretical portion of the book, establishing the underpinning concepts related to systems thinking, systems engineering, chaos or complexity theory, and behavioral and cognitive aspects. The remainder of the book is more practice-oriented. It is a serious attempt to pull together what is currently known and understood about the topic, to help practitioners and their managers improve future practice, and to guide research into answering those questions that will best help to improve understanding of the topic.


Managing the Unexpected

Managing the Unexpected
Author: Karl E. Weick
Publisher: John Wiley & Sons
Total Pages: 212
Release: 2011-01-06
Genre: Business & Economics
ISBN: 0470534230

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Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that costs lives in a crisis. Why are some organizations better able than others to maintain function and structure in the face of unanticipated change? Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreaking book Managing the Unexpected uses HROs as a template for any institution that wants to better organize for high reliability.


Changing on the Job

Changing on the Job
Author: Jennifer Garvey Berger
Publisher: Stanford University Press
Total Pages: 222
Release: 2011-11-30
Genre: Business & Economics
ISBN: 0804782865

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Listen to people in every field and you'll hear a call for more sophisticated leadership—for leaders who can solve more complex problems than the human race has ever faced. But these leaders won't simply come to the fore; we have to develop them, and we must cultivate them as quickly as is humanly possible. Changing on the Job is a means to this end. As opposed to showing readers how to play the role of a leader in a "paint by numbers" fashion, Changing on the Job builds on theories of adult growth and development to help readers become more thoughtful individuals, capable of leading in any scenario. Moving from the theoretical to the practical, and employing real-world examples, author Jennifer Garvey Berger offers a set of building blocks to help cultivate an agile workforce while improving performance. Coaches, HR professionals, thoughtful leaders, and anyone who wants to flourish on the job will find this book a vital resource for developing their own capacities and those of the talent that they support.


Business Dynamics: Systems Thinking and Modeling for a Complex World with CD-ROM

Business Dynamics: Systems Thinking and Modeling for a Complex World with CD-ROM
Author: John Sterman
Publisher: McGraw-Hill Education
Total Pages: 982
Release: 2000-02-23
Genre: Business & Economics
ISBN: 9780072389159

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Today’s leading authority on the subject of this text is the author, MIT Standish Professor of Management and Director of the System Dynamics Group, John D. Sterman. Sterman’s objective is to explain, in a true textbook format, what system dynamics is, and how it can be successfully applied to solve business and organizational problems. System dynamics is both a currently utilized approach to organizational problem solving at the professional level, and a field of study in business, engineering, and social and physical sciences.


Making Things Work

Making Things Work
Author: Yaneer Bar-Yam
Publisher: Knowledge Press
Total Pages: 0
Release: 2004
Genre: Science
ISBN: 9780965632829

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The science of complexity has revolutionized our understanding of everything from the brain to the economy to the weather. This book shows how it can change the way we approach our most persistent social problems. It introduces key concepts like emergence, self-organization and networks, and uses them to propose novel solutions to problems that affect us all. Suitable for anyone struggling to cope with complex challenges. Written by Yaneer Bar-Yam the leading expert in the use of complexity science in solving real world problems in healthcare, education, military, engineering, ethnic violence and terrorism.


Great Leadership

Great Leadership
Author: Antony Bell
Publisher: Davies-Black Publishing
Total Pages: 244
Release: 2006
Genre: Business & Economics
ISBN: 9780891062158

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Contrary to the prevailing notion that people are an organization's greatest asset, leadership expert Antony Bell draws together compelling evidence to argue that it is leaders that take companies from good to great. Bell goes right into the heart of what defines this greatness: knowledge, skills, and talents combined with the inner qualities that drive noble action.


Managing Complex Systems

Managing Complex Systems
Author: Howard Eisner
Publisher: John Wiley & Sons
Total Pages: 277
Release: 2011-01-06
Genre: Technology & Engineering
ISBN: 1118006690

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Nine innovative methods to think outside the box and solve complex system problems Managing Complex Systems provides specific tools and guidance needed to be a more creative and innovative thinker. Following the author's methodology, the reader will be better able to devise and implement nontraditional solutions to seemingly intractable complex problems. By challenging the reader to think in new and creative ways, the book offers a road map to success, whether measured in terms of competitive advantage, greater market share, improved productivity, or higher profits, all based upon better solutions to difficult problems. The first four chapters set the foundation for creative thinking by exploring the nature of large-scale systems and complexity, thinking inside and outside the box, and examples of how an inventive mind solves problems in both management and scientific domains. Subsequent chapters address nine focused methods that the author has formulated to help the reader think outside the box: * Broaden and generalize * Crossover * Question conventional wisdom * Back of the envelope * Expanding the dimensions * Obversity * Remove constraints * Thinking with pictures * Systems approach Real-life examples are provided for each method that demonstrate how the approach enhances problem solving and decision making in system development and management. Following the discussion of the nine methods, the author examines group decision making as well as additional creative thinking procedures devised by other researchers, including references that assist in exploring these methods in greater detail. The author ends with a wrap-up chapter that includes a test to help readers practice their tendencies toward creative thinking skills and action with respect to solving real-world problems. The nine methods discussed in this book have broad applicability and can be used successfully by managers with a wide range of responsibilities in business and technology. For anyone who is tired of the same old approach with the same old results, this book is essential reading.