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Living with Difficult People--including Yourself

Living with Difficult People--including Yourself
Author: Miriam Adahan
Publisher: Feldheim Publishers
Total Pages: 332
Release: 1991
Genre: Family & Relationships
ISBN: 9780873065184

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How to overcome emotional illness, especially the tendency to be overly critical of others and oneself, and grow spiritually.


Toughest People to Love

Toughest People to Love
Author: Chuck DeGroat
Publisher: Wm. B. Eerdmans Publishing
Total Pages: 183
Release: 2014-05-29
Genre: Religion
ISBN: 146744040X

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People -- frustrating, confusing, disappointing, complicated -- are the most difficult part of leadership, and they challenge leaders everywhere, from leaders of many to managers of a few. In this book Chuck DeGroat addresses the flawed nature of people and offers wisdom for leaders of all types in dealing with just about anyone who is difficult to lead and to love. Toughest People to Love explores the basics of how people "tick," encouraging leaders to examine and take care of themselves so that they can better understand and care for others. Based on DeGroat's wealth of experience as a pastor, professor, and therapist, this book -- both wise and practical -- is one that countless leaders will go back to time and again for valuable insights and renewed vision.


Powerful Phrases for Dealing with Difficult People

Powerful Phrases for Dealing with Difficult People
Author: Renee Evenson
Publisher: AMACOM
Total Pages: 242
Release: 2013-10-15
Genre: Business & Economics
ISBN: 0814432999

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How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.


Dealing with Difficult People (HBR Emotional Intelligence Series)

Dealing with Difficult People (HBR Emotional Intelligence Series)
Author: Harvard Business Review
Publisher: Harvard Business Press
Total Pages: 82
Release: 2018-04-17
Genre: Business & Economics
ISBN: 163369609X

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Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.


How to Get Along with Difficult People

How to Get Along with Difficult People
Author: Florence Littauer
Publisher: Harvest House Publishers
Total Pages: 178
Release: 2006
Genre: Religion
ISBN: 0736918442

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In this new edition of her classic book on human relationships author Florence Littauer draws from the experiences of the apostle Paul and her own demanding encounters to offer readers encouragement and practical advice to help smooth out thorny relationships. Readers will learn the secret to dealing with the four personality types: The Sanguine who wants attention and credit The Melancholy who longs for order and discipline The Choleric who appreciates action and obedience The Phlegmatic who loves peace and quiet Readers will learn how to help friends and family see themselves as others see them, and they’ll learn how to react to trying situations by becoming more aware of how they affect those around them.


Getting Along

Getting Along
Author: Amy Gallo
Publisher: Harvard Business Press
Total Pages: 326
Release: 2022-09-13
Genre: Business & Economics
ISBN: 164782107X

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Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.


Difficult People: Dealing With Difficult People At Work

Difficult People: Dealing With Difficult People At Work
Author: Colin Smith
Publisher: Colin Smith
Total Pages: 26
Release: 2016-03-15
Genre: Business & Economics
ISBN: 9781491245521

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Wouldn't it be nice if you could get through your work day without ever encountering difficult personalities? Unfortunately, we can't usually pick our coworkers or our customers, which means at some point you're bound to find yourself in difficult relationships with people who are hard to deal with. While you can't change difficult people, you can learn to communicate effectively and to diffuse interpersonal conflict before it starts. “Difficult People: Dealing With Difficult People At Work” will give you the skills you need to deal with difficult people at work and provide you with the tools you need to overcome the obstacles to working with challenging people. Written by an expert in interpersonal relationships, “Difficult People: Dealing With Difficult People At Work” is an easy-to-read guide that makes dealing with difficult people at work much easier whether the people in question are coworkers, supervisors or customers. This book covers a broad range of topics and will: • Teach you how to deal with difficult conversations to avoid conflict and resolve differences productively • Improve your communication skills at work, so that you can get your point across to difficult people and gain understanding of their points of view • Give you strategies for dealing with anger and stress to make coping with difficult people easier and ensure that you don't lose your cool • Provide insight into the types of personalities that you're likely to encounter with difficult people at work • Supply you with tools that you can use to resolve conflict when it does arise The knowledge, insight, skills and tools you'll gain from, “Difficult People: Dealing With Difficult People At Work” will help you in your current role at work and with coping with difficult people as you advance in your career. The lessons you'll learn for managing interpersonal conflict and navigating difficult relationships can transform every aspect of life, helping you communicate effectively with friends and family as well. Stop dreading every encounter with those difficult personalities around the office and become a better leader and peer. Download, “Difficult People: Dealing With Difficult People At Work” today!


Dealing With Difficult People

Dealing With Difficult People
Author: Rick Brinkman
Publisher: McGraw Hill Professional
Total Pages: 127
Release: 2006-04-07
Genre: Business & Economics
ISBN: 0071487158

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Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult


How to Get Along with Difficult People

How to Get Along with Difficult People
Author: William J. Diehm
Publisher: B&H Publishing Group
Total Pages: 164
Release: 1992
Genre: Family & Relationships
ISBN: 9780805460568

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How to get along with difficult people.


Thank You for Being Such a Pain

Thank You for Being Such a Pain
Author: Mark Rosen
Publisher: Harmony
Total Pages: 308
Release: 2011-08-24
Genre: Self-Help
ISBN: 0307759245

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With wisdom and humor, Thank You for Being Such a Pain offers gentle and compassionate guidance for understanding and healing relationships with difficult people. By embracing four fundamental premises and putting into practice the author's many helpful and practical suggestions, you'll acquire the skills and insights necessary for turning around even the most troublesome relationship. What you need to keep in mind is that: (1) nothing in your life happens randomly and your difficulties have a deeper purpose; (2) frustration and even emotional pain are as necessary for your personal and spiritual growth as love and joy; (3) transforming enmity and completing unfinished business may be the most important skills you can learn in life; and (4) when you make an effort to work on your inner self, your outer relationships will be transformed. This groundbreaking book draws upon state-of-the-art psychological principles and timeless spiritual practices from all traditions. Filled with enlightening exercises and entertaining stories, Thank You for Being Such a Pain will forever change the way you see the difficult people in your life . . . as well as the way you see yourself.