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Lean Office and Service Simplified

Lean Office and Service Simplified
Author: Drew Locher
Publisher: CRC Press
Total Pages: 297
Release: 2017-07-27
Genre: Business & Economics
ISBN: 1439884749

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Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by


Value Stream Management for the Lean Office

Value Stream Management for the Lean Office
Author: Don Tapping
Publisher: CRC Press
Total Pages: 163
Release: 2018-02-19
Genre: Business & Economics
ISBN: 1482278170

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Bring Lean Improvements to the Administrative Areas of Your Organization! Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets. Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!


Office Lean

Office Lean
Author: Ken Eakin
Publisher: CRC Press
Total Pages: 277
Release: 2019-09-26
Genre: Business & Economics
ISBN: 0429512228

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Struggling to apply Lean effectively in your office environment? Office Lean is a book for anyone who wants to apply Lean better in contexts where the work is both intangible and complex. it explains in simple terms, what Lean is -- and what Lean isn’t -- enabling office professionals to understand how it can be successfully applied to their complex office-based work environments. Contrary to popular opinion, Lean is not only for mass manufacturing or healthcare. It applies just as much to the digital world of "knowledge work" industries such as banking and financial services, software development, and government. But the fundamental concepts, straight from the factory floor, need a fair amount of translation to be effectively applied in cube farms. Overturning the common perception that Lean is about imposing rigid rules, or simply eliminating waste in the name of "efficiency", Eakin presents Lean as a dynamic, flexible, people-centric philosophy that delivers outstanding business results by improving employee engagement and customer experience. Office Lean helps Lean practitioners (leaders/managers and coaches/consultants) working in professional office environments access the amazing, transformative results Lean can bring to their specific domains. It combines clear explanations of the core concepts of the Lean philosophy with relevant, practical examples from the fields of accounting, finance, insurance, IT and government.


Lean Organization: from the Tools of the Toyota Production System to Lean Office

Lean Organization: from the Tools of the Toyota Production System to Lean Office
Author: Andrea Chiarini
Publisher: Springer Science & Business Media
Total Pages: 176
Release: 2012-08-04
Genre: Business & Economics
ISBN: 8847025109

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Lean Organization for Excellence describes the right way to implement lean thinking inside both manufacturing and service industries. After explaining the origins of the concept and discussing 'wastes' and value added, the book aims to set out a precise path of action. To this end, the so-called Hoshin Kanri method of defining business objectives and targets is explained, and a Value Stream Mapping tool that serves to identify all wastes is described. Subsequent chapters cover each of the TPS (Toyota Production System) tools, from 5S to SMED, and special attention is devoted to the Ducati case study, in which tools such as 5S and Kanban are applied. Lean metrics and the innovative Value Stream Accounting are discussed, and the closing chapter focuses on Lean Office for the service industry. Each chapter includes illustrations and tables relating to practical cases concerning the subject under consideration, based on real consultancy experiences.


Lean Office

Lean Office
Author: Ade Asefeso MCIPS MBA
Publisher: AA Global Sourcing Ltd
Total Pages: 259
Release: 2012-07-03
Genre: Business & Economics
ISBN: 1471772586

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Are you losing money due to wasted effort and low productivity of your knowledge workers? Is your office inefficiency leading to low worker morale and high workforce turnover? Are you losing customers or irritated due to disorganized office practices? Applying Lean principles to your office operations can solve these problems and create efficient knowledge workers that are a real competitive advantage. Given the success that Lean Manufacturing has shown in cleaning up production processes, why not achieve a Lean Enterprise by driving Lean Office practices into the front office where inefficient procedures, paperwork and bureaucracy in one area can stall the leanest efforts of other operations. Lean is not about cutting staff and resources. Instead, it is about: • Focusing people’s efforts creating value for the customer and eliminating waste. • Speeding up the operation by eliminating idle time created by paperwork and bureaucracy.


The Lean Office Pocket Guide XL

The Lean Office Pocket Guide XL
Author:
Publisher: MCS Media, Inc.
Total Pages: 196
Release: 2006
Genre: Industrial efficiency
ISBN: 9780972572835

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Creating the Ultimate Lean Office

Creating the Ultimate Lean Office
Author: Raymond S. Louis
Publisher: CRC Press
Total Pages: 160
Release: 2019-09-12
Genre: Business & Economics
ISBN: 1439866597

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This book introduces the challenges to apply current methodologies to create a lean office. It describes the system enhancement options that lean practitioner can employ in automating the newly created lean processes and explains each of the seven steps necessary for creating a lean office.


Lean Six Sigma for the Office

Lean Six Sigma for the Office
Author: James William Martin
Publisher: CRC Press
Total Pages: 364
Release: 2008-10-30
Genre: Business & Economics
ISBN: 1420068806

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This book provides a practical reference of tools, methods, and concepts that enable a reader to understand Lean Six Sigma concepts to improve his or her process using Kaizen events. It presents a simple reference to plan and conduct Kaizen events in service systems and office environments.


Lean Office and Service Simplified

Lean Office and Service Simplified
Author: Drew Locher
Publisher: CRC Press
Total Pages: 194
Release: 2017-07-27
Genre: Business & Economics
ISBN: 1439820325

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Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by