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Incivility

Incivility
Author: Philip Smith
Publisher: Cambridge University Press
Total Pages:
Release: 2010-08-26
Genre: Social Science
ISBN: 113949161X

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Has anyone ever pushed in front of you in a queue? Stolen your parking space? Talked on their mobile phone during a film at the cinema? In our everyday lives we all encounter rude and inconsiderate people. This unique book provides the first ever systematic investigation of typical encounters with rudeness. Through a meticulous analysis of over 500 events, it maps out what people experience as rude, where and when this happens and what takes place in the exchange between the participants. The inquiry further charts the emotional and social consequences of rudeness and victimization, with the results challenging the widespread assumption that bad behaviour is toxic to community life. In conclusion the study draws upon its findings and surveys a range of strategies for reducing the level of incivility in everyday life, identifying some simple and innovative solutions. Incivility will appeal to criminologists, sociologists and scholars of urban studies.


Faculty Incivility

Faculty Incivility
Author: Darla J. Twale
Publisher: John Wiley & Sons
Total Pages: 246
Release: 2008-02-04
Genre: Education
ISBN: 0470197668

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This important book addresses the prevalence of faculty incivility, camouflaged aggression, and the rise of an academic bully culture in higher education. The authors show how to recognize a bully culture that may form as a result of institutional norms, organizational structure, academic culture, and systemic changes. Filled with real-life examples, the book offers research-based suggestions for dealing with this disruptive and negative behavior in the academic workplace.


The Challenges of Academic Incivility

The Challenges of Academic Incivility
Author: Yariv Itzkovich
Publisher: Springer Nature
Total Pages: 131
Release: 2020-05-12
Genre: Education
ISBN: 3030467473

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The book introduces readers with theory and empirical findings related to uncivil behaviour in academic settings and discusses its precursors, implications and remedies. In the first part, we define academic incivility, its manifestations and dimensions, while distinguishing between academic incivility and workplace incivility. We then discuss the prevalence of faculty incivility (FI) and students’ incivility (SI) in academic settings and focus on the dyadic relationships between faculty and students in the broader context of incivility in academia, with an added focus on faculty incivility. The second part introduces the main contributors to academic incivility. Personal factors, in this case, social-emotional competencies, and contextual factors, in this case, learning environments, are explored by combining up-to-date research data, personal stories and interviews with lecturers and students. A deep understanding of the precursors of academic incivility is critical to the examination of possible coping strategies within academic settings and elsewhere. In the third part, we explore the potential and practical remedies that can mitigate incivility in academic settings and, in particular, the enhancement of emotional and social competencies and the modification of learning environments.


In Search of Civility

In Search of Civility
Author: Kent M. Weeks
Publisher: Morgan James Publishing
Total Pages: 165
Release: 2011
Genre: Education
ISBN: 1600379079

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Americans are clamoring about the growing incivility they see in public life and in their interpersonal relationships. Incivility--the lack of regard for others--is an increasing issue on college campuses, reflecting deep societal problems and expressing itself in sometimes unique ways. Kent Weeks explores this timely issue by presenting real-life experiences of four college freshmen at a large university and provides information to stimulate thoughtful discussion of civility dilemmas.


Rude Democracy

Rude Democracy
Author: Susan Herbst
Publisher: Temple University Press
Total Pages: 217
Release: 2010-08-20
Genre: Political Science
ISBN: 1439903379

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How American politics can become more civil and amenable to public policy solutions, while still allowing for effective argument.


Workplace Abuse, Incivility and Bullying

Workplace Abuse, Incivility and Bullying
Author: Maryam Omari
Publisher: Routledge
Total Pages: 232
Release: 2015-10-05
Genre: Business & Economics
ISBN: 131757785X

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This book bridges an existing gap in the literature relating to the study of workplace abuse, incivility and bullying. It provides broad perspectives to capture some of the diversity associated with the study of (negative) human behaviours using different methodological approaches, and in different cultural contexts. Studies in the area have grown in leaps and bounds over the last few decades. As we come to know more about the nature of these adverse behaviours, the reasons they happen, and the impact they have on individuals and beyond, new gaps in knowledge emerge. On one hand the paucity of research is assisting in better understanding and management of these negative behaviours, on another, generalised information without an appreciation of the context in which the behaviours unfold may be detrimental to the cause, especially given a globalised and multicultural world. Workplace Abuse, Incivility and Bullying presents findings from under-researched methodological, and unique cultural perspectives. Such an approach will allow us to gain deep insights into the diversity and complexities associated with perceiving, being subjected to, and experiencing negative behaviours at work. The book has applicability across a broad range of audience from academics through to practitioners, and even victims and suspected perpetrators.


Online Incivility and Public Debate

Online Incivility and Public Debate
Author: Gina Masullo Chen
Publisher: Springer
Total Pages: 218
Release: 2017-06-25
Genre: Social Science
ISBN: 3319562738

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This book investigates what influence online incivility—through user-generated comments on news websites—has on public debate. Built on the premise that public discussions about important topics are vital to a healthy democracy, the book analyzes 3,508 online comments in order to understand what factors in comments make them more susceptible to incivility, defined as nasty remarks rife with profanity. It also examines comments for attributes of deliberation, which are discussions across difference supported by evidence and rational arguments. Using an experiment, the book shows that uncivil comments jumpstart a chain reaction, leading first to negative emotion and then to greater intention to get politically involved. Overall, Online Incivility and Public Debate: Nasty Talk argues that while incivility mars online debate, it may also spark interest in important topics and allow for positive “deliberative moments” of quality discussion.


The Cost of Bad Behavior

The Cost of Bad Behavior
Author: Christine Pearson
Publisher: Penguin
Total Pages: 240
Release: 2009-07-09
Genre: Business & Economics
ISBN: 1101082240

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Why incivility at work is a bigger problem than you suspect In an accessible and informative style, Pearson and Porath examine the toll that bad behavior can have on otherwise well-functioning companies. And they reveal strategies that successful organizations are using to stop incivility before it takes hold. Whether it's a standoffish coworker or an arrogant boss, incivility at the office doesn't just affect the moods of a few employees; it hurts an entire company. Consider these statistics: 12 percent of all employees say they've left jobs because they were treated badly. Fortune 1000 executives spend roughly seven weeks per year resolving employee conflicts. And an astonishing 95 percent of Americans say they've experienced rudeness at work. Christine Pearson and Christine Porath examine the devastating toll that bad behavior can have on otherwise well-functioning companies. Combining their own scientific research with stories from fields as diverse as criminology, education, and psychology, they show how to spot the roots of incivility, rip them out, and create a culture of respect. They urge managers to stop making excuses, set a zero-tolerance policy, and lead by example. Bestsellers like The No Asshole Rule and The Power of Nice have shown the hunger for more civility at work; now The Cost of Bad Behavior shows exactly what to do about it.


Mastering Civility

Mastering Civility
Author: Christine Porath
Publisher: Hachette UK
Total Pages: 176
Release: 2016-12-27
Genre: Business & Economics
ISBN: 1455568996

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"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.


Understanding Everyday Incivility

Understanding Everyday Incivility
Author: Shelley D. Lane
Publisher: Rowman & Littlefield
Total Pages: 266
Release: 2017-08-28
Genre: Language Arts & Disciplines
ISBN: 1442261862

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Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they’re “just teasing” and we’re “too sensitive,” coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites. Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how “rude” behavior can sometimes be beneficial—and “polite” behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.