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Human Services Management

Human Services Management
Author: David Austin
Publisher: Columbia University Press
Total Pages: 777
Release: 2002-11-18
Genre: Social Science
ISBN: 0231528426

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Human services management occurs in nonprofit, governmental, and for-profit sectors and involves a wide variety of organizational structures. These diverse conditions shape the effort to produce and project services that directly affect the quality of life of individuals, families, and communities through social welfare, health and mental health, criminal justice, and educational services. David Austin begins with an examination of the historical development and distinctive characteristics of human service organizations, the variety of organizational and program structures at play, and the connection of individual service organizations with service delivery networks. He then examines of the roles and responsibilities of key stakeholder constituencies, including service users, service personnel (especially service professionals), funders, executives, and policy boards. The final two chapters discuss two organizational processes: accountability for effectiveness and dealing with organizational changes.


The Handbook of Human Services Management

The Handbook of Human Services Management
Author: Rino J. Patti
Publisher: SAGE
Total Pages: 537
Release: 2008-10
Genre: Political Science
ISBN: 1412952913

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Focusing on an effectiveness-driven approach to management in the human services, Rino J. Patti's The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised. The Handbook is accompanied by an Instructor's Manual.


Dilemmas in Human Services Management

Dilemmas in Human Services Management
Author: Raymond Sanchez Mayers, PhD
Publisher: Springer Publishing Company
Total Pages: 145
Release: 1994-05-11
Genre: Social Science
ISBN: 0826197841

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Drawing on their experience as teachers and social workers, the authors introduce students to the complex skills necessary for effective management in human service administration. In this textbook, they present actual problems through concise case studies with study-guide questions for discussion. The illustrative case studies cover a broad range of situations and dilemmas that a human services student can expect to encounter as an administrator ñ from sexual harassment to ethical concerns. By focusing on human service agencies, the authors fill a gap in social work literature for administration, planning, and management students.


Total Quality Management in Human Service Organizations

Total Quality Management in Human Service Organizations
Author: Lawrence L. Martin
Publisher: SAGE
Total Pages: 124
Release: 1993-09-10
Genre: Business & Economics
ISBN: 9780803949508

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Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.


Financial Management for Human Service Administrators

Financial Management for Human Service Administrators
Author: Lawrence L. Martin
Publisher: Waveland Press
Total Pages: 204
Release: 2021-04-05
Genre: Social Science
ISBN: 1478647116

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The second edition of Martin’s practical text continues to provide a solid grounding of financial management for human services and social work students and professionals, while maintaining a concise and approachable style. Starting with a foundation of the basics of financial management, a comprehensive overview includes topics such as budgeting systems; financial accounting and the interpretation and analysis of financial statements; performance measures; forecasting of revenues, expenses, and caseloads; fee setting; government contracts and grants; fund development; risk management; and auditing. Readers apply the concepts, principles, and tools introduced in each chapter through case studies and exercises that encourage mastery of the content in real-world situations.


Managing the Challenges in Human Service Organizations

Managing the Challenges in Human Service Organizations
Author: Michael J. Austin
Publisher: SAGE
Total Pages: 304
Release: 2009
Genre: Business & Economics
ISBN: 141294127X

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The novel approach of this casebook encourages the student to determine how they would act and work towards a resolution of real-world dilemmas.


Human Resources Management for Health Care Organizations

Human Resources Management for Health Care Organizations
Author: Joan E. Pynes
Publisher: John Wiley & Sons
Total Pages: 448
Release: 2012-01-24
Genre: Medical
ISBN: 0470873558

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This book is a comprehensive guide to the essential areas of health care human resources management, and is an immediately useful practical handbook for practitioners as well as a textbook for use health care management programs. Written by the authors of Handbook for the New Health Care Manager and Human Resources Management for Public and Nonprofit Organizations, the book covers the context of human resources management in the unique health care business arena from a strategic perspective includes SHRM and human resources planning, organizational culture and assessment, and the legal environment of human resources management. Managing volunteers and job analysis perfor­mance appraisal instruments, training and development programs, and recruitment, targeted selection and hiring techniques are covered. Compensation poli­cies and practices, employer-provided benefits management, implementation of training and organizational development programs, as well as labor-management relations for health care organizations and healthcare human resource information technology are covered, with practical examples and proven strategies amply provided in each chapter.


Organizational Change in the Human Services

Organizational Change in the Human Services
Author: Rebecca Ann Proehl
Publisher: SAGE
Total Pages: 292
Release: 2001-08-15
Genre: Business & Economics
ISBN: 9780761922506

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Organizations today { whether public or private { exist in environment s where the pace of change is dizzying. Human service organizations fa ce both external and internal challenges: The public demands better se rvices at more reasonable costs. Clientele is more diverse, more strat ified, and more vocal than ever. The organizations themselves must kee p up with rapid changes in technological innovation and labor-manageme nt relationships. Organizational Change: The Human Services Challenge looks at the context of organizational change, describes how individua ls and systems change, and pinpoints keys to successful change. Author Rebecca Proehl then presents a proven model of organizational change, built on lessons learned from both the public and private sectors, bu t tailored for human service organizations. Proehl also discusses in d epth labor union-management issues, the political strategies leaders m ust use to implement change, and how to build collaborative relationsh ips in human services.


Human Services as Complex Organizations

Human Services as Complex Organizations
Author: Yeheskel Hasenfeld
Publisher: SAGE
Total Pages: 1217
Release: 2010
Genre: Business & Economics
ISBN: 1412956935

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This new edition looks at the many recent changes in the arena of Human Sevices Organizations.


The Essential Handbook for Effective Human Service Professionals

The Essential Handbook for Effective Human Service Professionals
Author: Tim Nolan
Publisher: Dog Ear Publishing
Total Pages: 104
Release: 2013-05-01
Genre: Business & Economics
ISBN: 9781457519871

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The Essential Handbook for Effective Human Service Professionals is written by the same author that brought you The Essential Handbook for Human Service Leaders, which is a national best-selling book used by thousands of human service managers and organizations across the country. Tim Nolan is a nationally recognized leadership expert in the human services. The Essential Handbook for Effective Human Service Professionals is comprised of 21 vital competencies that any direct service worker (i.e. case manager, family services worker, child protective investigator, juvenile probation officer, etc.) needs to excel in their respective position. Further, this book helps to fulfill a critical need in the field due to the lack of support and training available for human service professionals. Each chapter of The Essential Handbook for Effective Human Service Professionals is written in a concise manner that provides a wealth of information and proven strategies designed to provide immediate impact for workers and organizations looking to maximize staff performance, retention, commitment and high quality client care. This is a must-have resource. Visit www.HumanServicesLeadership.org for free newsletters, book reviews, feedback from prior trainings and upcoming trainings in your area. Tim is also available for agency-specific trainings and consultation.