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Soft Is the New Hard

Soft Is the New Hard
Author: Leah Mether
Publisher:
Total Pages: 210
Release: 2019-03-18
Genre:
ISBN: 9780648484509

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Leaders! Do you have days when you feel like you're communicating with toddlers rather than adults in the workplace?Are you tired of dealing with sulking, tantrums, personality clashes and poor performance?If you are not getting the results you need as a high-performance leader, this book is for you.In it, you will learn a new approach to communication that will radically improve your leadership effectiveness.Communication is the KING of the so-called "soft" skills that are essential in the modern workplace. Yet most of us have had little or no training in how to communicate effectively, particularly under pressure.We haven't been taught the FOUNDATIONS of GREAT communication.In Soft is the New Hard: How to Communicate Effectively Under Pressure, communications and soft-skills specialist, Leah Mether, gives you the complete solution: a step-by-step process that underpins communication and lays the foundations for success.Mether's proven strategies will help you:· defuse conflict· manage yourself under pressure· inspire individuals and teams to action· influence decisions and outcomes· lead your team through change, restructure or transition· deliver difficult messages· communicate clearly in an emergency or crisisNo-one is a perfect communicator, everyone can improve. And with this book, Mether shows you how.


How to Talk to Someone You Don't Want to - But Have to

How to Talk to Someone You Don't Want to - But Have to
Author: Wave J. Bannister
Publisher: Hillcrest Publishing Group
Total Pages: 226
Release: 2010-11
Genre: Psychology
ISBN: 1936400618

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Smart Ways to Respond to Conflict at Home and at Work. Discover insights and strategies: How to identify codependency in your relationships. Why a person's intelligence decreases in direct proportion to their anger and emotions. Why body language can give you away in a conflict. How to turn resentment into rapport with an "I" statement vs. "You" statement. How to negotiate win-win agreements on & off the job. How to eliminate five problem causing words from your vocabulary. "Wave brings a fresh, integrated perspective on communication and self-empowerment. You can tell when someone writes from experience because it reads easy and makes satisfying sense." -Kelly Bryson, MA, MFT, Author, "Don't be Nice, Be Real, a handbook to Nonviolent Communication " "I have experienced Wave in action. I brought him in to assist with a client's public emotional meltdown; his calming behavior and choice of simple, effective language helped bring a potentially volatile situation to a quiet peaceful resolution." -Bill Prucha, MS, CRC, Vocational Consultant/BPCS Hawaii. "This book reflects practical wisdom that's a combination of Eckhart Tolle's "The Power of Now" and Marshall Rosenberg's "Nonviolent Communication," presented in user-friendly language and based on years of in-the-field research." -Zak Schwartz PhD., Author, "An Archangel Training Manual" "Do you have personality conflicts at work or at home? If so you'll love this fascinating book that's full of real life ways to get along better with just about anyone, anytime, anywhere. Read it and reap." -Sam Horn, Best Selling Author of "Tongue Fu! " and "America's Intrigue Expert."


Martine's Hand-book of Etiquette and Guide to True Politeness

Martine's Hand-book of Etiquette and Guide to True Politeness
Author: Arthur Martine
Publisher: Applewood Books
Total Pages: 173
Release: 1996
Genre: Reference
ISBN: 1557094292

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A guide to etiquette that was used right after the Civil War. Recommended by the Confederate Yankee.


Brave Talk

Brave Talk
Author: Melody Stanford Martin
Publisher: Broadleaf Books
Total Pages: 295
Release: 2020-09-22
Genre: Self-Help
ISBN: 1506462456

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When we disagree about fundamental issues, especially issues such as politics or religion, it can be incredibly difficult to maintain close interpersonal relationships. These differences have ended friendships and caused rifts in families. We need a tool to help us build more resilient relationships despite real and present differences. In Brave Talk, communications expert Melody Stanford Martin offers just such a tool: impasse. By learning to treat every conflict as if it's an impasse and temporarily suspend our desire to resolve differences, we make space for deeper understanding and stronger ties. Brave Talk offers hands-on skill-building in critical thinking, power sharing, and rhetoric. Combining real-life storytelling, engaging illustrations, and rigorous academic sources, this book blends humor, creativity, and interactive learning to help everyday people develop better skills for navigating conflict in order to build stronger relationships and healthier communities.


The Sunset Strip Diaries

The Sunset Strip Diaries
Author: Amy Asbury
Publisher: Independently Published
Total Pages: 0
Release: 2024-02-17
Genre: Biography & Autobiography
ISBN:

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There comes a time in every girl's life, when she has to choose good or choose bad. Amy Asbury chose bad, hands down. Good meant wallflowers, secretaries and subservient wives. Bad meant power- and a possible escape from a life of secrets. At twelve years old she was trying to make sense of a drug-addicted father and his disturbing behavior. By fifteen she was dealing with horrendous depression, blackouts and rape. At sixteen she was in a mental institution for suicidal tendencies and violent behavior. She knew she could never be normal. The only place for a girl like her was Hollywood. Read the true story of the social ascent (and eventual decline) of a girl in the Sunset Strip music scene of the early 1990's. From crazy parties to glittered junkies and man-eating strippers, Amy has chronicled what life was like back in the days of excess and debauchery. It is not just a fascinating look into an amusing time in pop culture, but also details the mindset of a young woman trying to find confidence and self-worth in a life full of pain and chaos. The party came screeching to a halt when the Grunge movement took over and heroin became more prominent. How far off track can a person go before it's too late?


Ask a Manager

Ask a Manager
Author: Alison Green
Publisher: Ballantine Books
Total Pages: 306
Release: 2018-05-01
Genre: Business & Economics
ISBN: 0399181822

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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together


Running on Empty

Running on Empty
Author: Jonice Webb
Publisher: Morgan James Publishing
Total Pages: 250
Release: 2012-10-01
Genre: Self-Help
ISBN: 161448242X

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A large segment of the population struggles with feelings of being detached from themselves and their loved ones. They feel flawed, and blame themselves. Running on Empty will help them realize that they're suffering not because of something that happened to them in childhood, but because of something that didn't happen. It's the white space in their family picture, the background rather than the foreground. This will be the first self-help book to bring this invisible force to light, educate people about it, and teach them how to overcome it.


Why I’m No Longer Talking to White People About Race

Why I’m No Longer Talking to White People About Race
Author: Reni Eddo-Lodge
Publisher: Bloomsbury Publishing
Total Pages: 272
Release: 2020-11-12
Genre: Political Science
ISBN: 1526633922

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'Every voice raised against racism chips away at its power. We can't afford to stay silent. This book is an attempt to speak' The book that sparked a national conversation. Exploring everything from eradicated black history to the inextricable link between class and race, Why I'm No Longer Talking to White People About Race is the essential handbook for anyone who wants to understand race relations in Britain today. THE NO.1 SUNDAY TIMES BESTSELLER WINNER OF THE BRITISH BOOK AWARDS NON-FICTION NARRATIVE BOOK OF THE YEAR 2018 FOYLES NON-FICTION BOOK OF THE YEAR BLACKWELL'S NON-FICTION BOOK OF THE YEAR WINNER OF THE JHALAK PRIZE LONGLISTED FOR THE BAILLIE GIFFORD PRIZE FOR NON-FICTION LONGLISTED FOR THE ORWELL PRIZE SHORTLISTED FOR A BOOKS ARE MY BAG READERS AWARD


We Need to Talk

We Need to Talk
Author: Celeste Headlee
Publisher: HarperCollins
Total Pages: 272
Release: 2017-09-19
Genre: Self-Help
ISBN: 0062669028

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“WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.


The First 20 Hours

The First 20 Hours
Author: Josh Kaufman
Publisher: Penguin
Total Pages: 288
Release: 2013-06-13
Genre: Self-Help
ISBN: 1101623047

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Forget the 10,000 hour rule— what if it’s possible to learn the basics of any new skill in 20 hours or less? Take a moment to consider how many things you want to learn to do. What’s on your list? What’s holding you back from getting started? Are you worried about the time and effort it takes to acquire new skills—time you don’t have and effort you can’t spare? Research suggests it takes 10,000 hours to develop a new skill. In this nonstop world when will you ever find that much time and energy? To make matters worse, the early hours of prac­ticing something new are always the most frustrating. That’s why it’s difficult to learn how to speak a new language, play an instrument, hit a golf ball, or shoot great photos. It’s so much easier to watch TV or surf the web . . . In The First 20 Hours, Josh Kaufman offers a systematic approach to rapid skill acquisition— how to learn any new skill as quickly as possible. His method shows you how to deconstruct com­plex skills, maximize productive practice, and remove common learning barriers. By complet­ing just 20 hours of focused, deliberate practice you’ll go from knowing absolutely nothing to performing noticeably well. Kaufman personally field-tested the meth­ods in this book. You’ll have a front row seat as he develops a personal yoga practice, writes his own web-based computer programs, teaches himself to touch type on a nonstandard key­board, explores the oldest and most complex board game in history, picks up the ukulele, and learns how to windsurf. Here are a few of the sim­ple techniques he teaches: Define your target performance level: Fig­ure out what your desired level of skill looks like, what you’re trying to achieve, and what you’ll be able to do when you’re done. The more specific, the better. Deconstruct the skill: Most of the things we think of as skills are actually bundles of smaller subskills. If you break down the subcompo­nents, it’s easier to figure out which ones are most important and practice those first. Eliminate barriers to practice: Removing common distractions and unnecessary effort makes it much easier to sit down and focus on deliberate practice. Create fast feedback loops: Getting accu­rate, real-time information about how well you’re performing during practice makes it much easier to improve. Whether you want to paint a portrait, launch a start-up, fly an airplane, or juggle flaming chain­saws, The First 20 Hours will help you pick up the basics of any skill in record time . . . and have more fun along the way.