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High-Performance Process Improvement

High-Performance Process Improvement
Author: Markus Pastinen
Publisher: Springer Science & Business Media
Total Pages: 233
Release: 2010-03-10
Genre: Business & Economics
ISBN: 3642107842

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High-performance process improvement takes process improvement to the next ambition level. The kernel of the substance is a generic process improvement process that operates under the strictest time, quality and cost constraints. Thanks to a modular composition and robust methods the scope may range from one single person to networks with hundreds of companies. This is realized via three high-class phases:network and company analysis and synthesis, process analysis and synthesis, the implementation, including process improvement education and training and the practical realization of the improvement potential. The presented methods contain mass customization features and a very advanced logic for optimizing the interaction of people, technology, information and material both in the process improvement process itself and the focus process. The book is based on an extensive R&D effort and thorough practical verifications in more than 75 companies in almost any business and in all sizes.


High Performance Through Business Process Management

High Performance Through Business Process Management
Author: Mathias Kirchmer
Publisher: Springer
Total Pages: 231
Release: 2017-03-09
Genre: Business & Economics
ISBN: 3319512595

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This management book presents value-driven business process management as a successful discipline to turn strategy into people- and technology-based execution, quickly and at minimal risk. It shows how to achieve high performance successfully in a digital business environment. Static business models do not keep pace with the dynamic changes in our digital world. Organizations need a management approach that fits this environment and capitalizes on its opportunities while minimizing the related risks. They need to execute their business strategy fast and reliably. In effect, they have to know how and when to modify or enhance their business processes, which processes are the best candidates for intervention, and how to move rapidly from strategy to execution. This means organizations need to establish business process management as a real management discipline. The importance of process innovation, digital technology and people aspects, process governance, internationalization, emerging processes and the unique situation in mid-market organizations are some of the key topics discussed in this book. It ends with a comprehensive case study and a discussion about what process engineers can learn from jazz musicians.


Getting Results

Getting Results
Author: Clinton O. Longenecker
Publisher: John Wiley & Sons
Total Pages: 216
Release: 2001-06-18
Genre: Business & Economics
ISBN: 0787953881

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You have the vision. Now you have the means to achieve it. Written by two experts from the University of Michigan Business School, this book outlines a proven five-step process for achieving the organizational imperatives you want in a systematic fashion you can follow. The authors offer field-tested guidance on how to focus company-wide efforts on desired outcomes, create a positive working environment that encourages achievement, and practice continuous improvement to sustain and improve operating results. Based on extensive research that includes data gathered from more than 2,000 managers, the book includes a wealth of illustrative case studies, vignettes, and self-assessments that will help you see your way to success.


The Improvement Guide

The Improvement Guide
Author: Gerald J. Langley
Publisher: John Wiley & Sons
Total Pages: 514
Release: 2009-06-03
Genre: Business & Economics
ISBN: 0470549033

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This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.


Utilizing the 3Ms of Process Improvement

Utilizing the 3Ms of Process Improvement
Author: Richard Morrow
Publisher: CRC Press
Total Pages: 325
Release: 2017-07-27
Genre: Business & Economics
ISBN: 1466566795

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Why is it that some improvement efforts succeed while others fail despite robust change management programs and the often do-or-die pressure to improve? Quite simply, there are three elements that separate those that succeed from those that fail. They are the 3Ms Measure, Manage to Measure, and Make-it-Easy.Complete with forms, templates, and case


Winning

Winning
Author: Krzysztof Ob?ój
Publisher: SUNY Press
Total Pages: 232
Release: 1995-01-01
Genre: Business & Economics
ISBN: 9780791425213

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This book shows how organizational frame-breaking changes can be used in order for an organization to learn from its own experience and continually improve.


High Performance Operations

High Performance Operations
Author: Hillel Glazer
Publisher: Pearson Education
Total Pages: 269
Release: 2012
Genre: Business & Economics
ISBN: 0132779889

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Companies in highly regulated industries face unique challenges in optimizing business performance and profitability while maintaining strong governance and strict regulatory adherence. In High Performance Operations, leading business performance consultant Hillel Glazer shows how to achieve these goals through the successful integration of lean- and systems thinking. Writing for a broad audience of operations and governance executives, Glazer shows how to systematically incorporate compliance into planning for overall performance, value, and profitability, rather than viewing compliance practices as an end in itself. Glazer helps you discover and implement the pre-conditions for success! uncover the secret sauce that helps you scale their successes, eliminate single points of failure, and get more of what went right! define what value and operational excellence look like in your company, and identify the costs you'll have to pay to achieve them! create solutions, establish proof-of-performance, justify investments, measure performance, and implement continuous improvement! translate solutions into working policies, patterns, processes, and procedures.Using this book's proven techniques, you can build your company into the best place to work, the best value to your customers and the best source of return to your stakeholders. An indispensable resource for all operations managers, compliance teams, process control managers, and other decision-makers in regulated industries such as healthcare, pharmaceuticals, manufacturing, IT, finance, and environmental services.


Improving Service Quality in the Global Economy

Improving Service Quality in the Global Economy
Author: Michael Milakovich
Publisher: CRC Press
Total Pages: 427
Release: 2005-08-03
Genre: Business & Economics
ISBN: 1420031139

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Within American service sector organizations there exists a gap between understanding customer service quality improvement (QI) theories and applying them. Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors, Second Edition fills that gap by presenting theory, application models, and cases of su


Utilizing the 3Ms of Process Improvement in Healthcare

Utilizing the 3Ms of Process Improvement in Healthcare
Author: Richard Morrow
Publisher: CRC Press
Total Pages: 323
Release: 2017-07-27
Genre: Business & Economics
ISBN: 1466566779

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Utilizing the 3Ms of Process Improvement in Healthcare supplies step-by-step guidance on how to use the 3Ms of change leadership to improve healthcare processes. Complete with forms, templates, and healthcare case studies, it illustrates the proper application of the 3Ms. It weaves stories throughout the book of role models who have succeeded, as w