Gemba Walks The Toyota Way The Place To Teach And Learn Management PDF Download

This book is based on 2 lean tools Gemba walk and Managing Daily Improvements or MDI. Gemba walk will encourage the readers to understanding basic requirement to fulfil to initiate gemba walk in organization. Gemba is a Japanease word meaning the real place where activity happens. Gemba walk will help you to go see, observe, ask questions, respect and reflect. MDI is team based proactive improvement culture building tool. These tools gives power to value creators, team leader support staff, managers to meet daily, share learning, issues and solve problems.They can visually see the information on are we winning or losing. Chapter 1 describes the readiness of gemba walk. The gemba walk gurus and their legendary quotes. Key basic tools covered are 5S, visual management, 3M, 8 forms of waste, help chain, servant leadership in lean organization, Voice of customers, stable and unstable process. Chapter 2 talk about preparing gemba walk invite, agenda, schedule ,route map and type of question to be asked at gemba. Chapter 3 deals with Why MDI, What is happening in traditional organization, How to design and update MDI baord, Hour by Hour Table, takt, Takt miss reasons, Pareto, Standardized work, Standard work, Spaghetti diagram, TTCT chart, Playbook, Line balancing and breaking the line theory, Kaizens and problem solving. Chapter foru deals with MDI refection, Andon, MDI audit, Ohhno circle and how to fix accountability to solve problems.Chapter 5 address Plant strategic board, A3, Accountability process, Risk Management , customer connect, training and motivation for employees.This also helps us to reflect on plant CI culture and support needed to further improve it. It reflects on key mechanism on CI journey to develop and mentor next level employees.Chapter 6 gives you standard forms and format so you can easily initiate MDI process in your organization. The description mentioned here is based on authors learning, observation, coach the coachee, dirtying hands during implementation. The learning is applicable to all type organizations. We used this system in manufacturing, Engineering, Supply chain, product development, KPO, BPO, Sales, Marketing , finance and HR. some other tools covered are Coaching questions, 5Why, Layered audit, Team communication & collaboration, learner types, mura, muda, muri, ECRS principle, consensus etc. So I invite you on a journey in which you will understand how to do gemba walk, MDI, reflect and coach the next level employees, practically and effectively as the backbone of your continual improvement challenge.Even if you start CI process in your organization you can dramatically improve your personal effectiveness. so come, explore, engage and reflect. Let us put heat you learned in this book to practice.