Fiercely Loyal PDF Download
Are you looking for read ebook online? Search for your book and save it on your Kindle device, PC, phones or tablets. Download Fiercely Loyal PDF full book. Access full book title Fiercely Loyal.
| Author | : Dov Baron |
| Publisher | : Createspace Independent Publishing Platform |
| Total Pages | : 272 |
| Release | : 2017-05-07 |
| Genre | : |
| ISBN | : 9781546435211 |
Download Fiercely Loyal Book in PDF, ePub and Kindle
Everything you've been told about leadership over the past thirty years no longer applies. The world has changed, and so has everything we know about becoming and remaining an effective leader particularly when it comes to keeping your top talent! The effective leaders of tomorrow will do one thing--Keep Top Millennial Talent. Finding and keeping extraordinary talent will be what determines which organizations thrive and which ones fade off into oblivion in the immediate future. Don't believe it? Then consider that the average company spends 1.5 to 2 times the annual salary of an employee in training and development. Meanwhile, the average millennial employee is only looking at a tenure of two and a half years... at the outside. That employee will walk away before your investment ever pays off! What's worse--the employee you have invested in will take the skills and training that you paid for, and leverage them into a better position with your competitor. In this book Dov Baron lays out the strategies for not only keeping your top talent, but have them become Fiercely Loyal. It could likely be the most important thing to happen to leadership and human resources in a hundred years...read it and use it! Early Praise for: Dov Baron's Fiercely Loyal "Dov Baron's book Fiercely Loyal is edgy, thought-provoking relevant and a must-read! It is essential for anyone who wants to turn their company into a force to be reckoned with!" Larry Winget, The Pitbull of Personal Development(c) and six-time NYT/WSJ bestselling author of Grow A Pair "If you do one thing this year read this book. Employees are a business leader's biggest asset and biggest liability. Dov Baron shows us how to get the most out of our team." Jeffrey Hayzlett, Primetime TV Show Host, Bestselling Author & Sometime Cowboy "Does the thought of your top performers leaving suddenly make you break out into a cold sweat? Chances are, they're already halfway out the door. Change that. Transform your company into the one to whom employees are wholeheartedly dedicated and loyal. Dov Baron's readable, illuminating guide will get you there." Marshall Goldsmith, New York Times and global bestselling author of What Got You Here Won't Get You There. Thinkers 50 Top Ten Global Business Thinker and top ranked executive coach. "Dov Baron's new book Fiercely Loyal is a wake up call for leaders who are challenged by how to attract and hold on to talented people. Dov addresses issues that are talked about far too infrequently, but that are in fact the absolute keys to creating loyalty in employees today. Dov's Full Monty straight talk will shake you up, motivate you to change, and give you concrete ways to make loyalty a cornerstone of your organization." Keith Krach; CEO and President DocuSign "Dov Baron's Fiercely Loyal is full of practical tips for CEOs who want to retain their talent pool of the future Millennials. This book is a must read for all CEOs and HR professionals!" Nancy MacKay PhD, CEO. MacKay CEO Forums
| Author | : Sarah Robinson |
| Publisher | : |
| Total Pages | : 96 |
| Release | : 2012-09 |
| Genre | : Communities |
| ISBN | : 9780988245808 |
Download Fierce Loyalty Book in PDF, ePub and Kindle
A practical, put-it-to-work-now guide for understanding, building and fostering a Fiercely Loyal community of clients, customers and raving fans. Building and sustaining a fiercely loyal community of clients, customers and raving fans is critical for success in today's turbulent marketplace. Organizations, both corporate and non-profit, that are thriving have discovered a secret - the underlying DNA shared by all wildly successful communities. Fierce Loyalty unlocks this secret DNA and lays out a clear model that any organization of any size can follow. Business strategist Sarah Robinson helps you break down the process and gives you clear, specific steps for creating and maintaining a fiercely loyal, wildly successful community and put it squarely in the center of your business plan. Drawing on her own extensive experience as well as her research into the inner working of some of the most successful communities around, Sarah de-mystifies the process and gives you exactly what you need to make Fierce Loyal happen in your organization.
| Author | : Sandy Rogers |
| Publisher | : AMACOM |
| Total Pages | : 223 |
| Release | : 2019-04-16 |
| Genre | : Business & Economics |
| ISBN | : 0814439608 |
Download Leading Loyalty Book in PDF, ePub and Kindle
In business, it’s not enough for people to like you, they need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline teams is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone they know. But what turns casual customers into passionate promoters and lifelong buyers? Loyalty experts at FranklinCovey set out to unlock the mysteries of gaining the customer’s loyalty. In an extensive study that involved 1,100 stores and thousands of people, they isolated examples that stood out in terms of revenues and profitability. They found that these “campfire stores” burned brighter than the rest thanks to fiercely loyal customers and the employees who delight in making their customers’ lives easier. Full of eye-opening examples and practical tools, Leading Loyalty helps you infuse empathy, responsibility, and generosity into every interaction and: Make warm, authentic connections Ask the right questions and listen to learn Discover the real job to be done Take ownership of the customer’s issue Follow up and strengthen the relationship Share insights openly and kindly Surprise people with unexpected extras Model, teach, and reinforce these essential behaviors through weekly team huddles It’s time to invest in building loyalty. Leading Loyalty reveals the principles and practices of everyday service heroes—the customer-facing employees who cultivate bonds and lift revenues through the roof.
| Author | : Deborah Ettinger |
| Publisher | : Austin Macauley |
| Total Pages | : 0 |
| Release | : 2023-07-21 |
| Genre | : Fiction |
| ISBN | : 9781685624217 |
Download Fiercely Loyal Book in PDF, ePub and Kindle
Brother and sister, Sean and Colleen Callaghan share a relationship of love, loyalty, and perseverance. Their early childhood in a dysfunctional orphanage run by sisters focused on corporal punishment created a bond that carries them through a hard scrapple existence. Living through tough times in the Big Apple while concurrently 20th century history plays out, Sean and Colleen are challenged at every step. Sean grows from petty thief to booze-running during Prohibition, to waterfront dock boss. Colleen starts out running a speakeasy that transitions into an upscale restaurant catering to the well-heeled New York crowd, politicians, and Sean's less-than-legit pals. The Callaghans' saga spans pre-WWI to post WWII and is a true New York City story with colorful characters from waterfront toughs, bootleggers, slick gangsters, Nazi spies, and seductive women. When Sean is accused of murder and found guilty, the bond shared by the siblings is brought to its greatest test. The Callaghans are so fiercely loyal to each other their story will break your heart and keep you turning pages.
| Author | : Roger L. Martin |
| Publisher | : University of Toronto Press |
| Total Pages | : 265 |
| Release | : 2013-01-01 |
| Genre | : Business & Economics |
| ISBN | : 1442616202 |
Download Rotman on Design Book in PDF, ePub and Kindle
Over the past decade, the Rotman School of Management and its award-winning publication, Rotman magazine, have proved to be leaders in the emerging field of design thinking. Employing methods and strategies from the design world to approach business challenges, design thinking can be embraced at every level of an organization to help build innovative products and systems, and to enhance customer experiences. This collection features Rotman magazine's best articles on design thinking and business design. Insights are drawn from the people on the frontlines of bringing design into modern organizations, as well as from the leading academics who are teaching design thinking to a new generation of global leaders. Rotman on Design is divided into three sections, each of which features an all-new introduction by a prominent thought leader. The selections cover a variety of practical topics, focusing on why design methodologies are so important today and how they can be introduced into organizations that have never before considered design thinking. They also illustrate the particular skills that promote great design - whether it be of a new business plan, a user experience, a health care system, or an economic policy. Together, the articles in this collection will help managers to thrive and prepare for future challenges. Anyone who is interested in fostering creativity and innovation in their organization will benefit from this engaging book.
| Author | : Laurence Vincent |
| Publisher | : AMACOM |
| Total Pages | : 364 |
| Release | : 2012-03-28 |
| Genre | : Business & Economics |
| ISBN | : 0814416772 |
Download Brand Real Book in PDF, ePub and Kindle
Brand Real is a business strategy guide for making a brand’s promise stand up at every customer touch point. Packed with proven, repeatable management practices, the book shows how to establish a clean brand architecture while avoiding the needless complexity that has tripped up many promising companies. Author Laurence Vincent presents cautionary tales of supposed brand superstars as well as instructive case studies of genuine brand giants like American Express, Apple, Cisco, Google, Qualcomm, Virgin, and others. Readers will learn how to connect the outward-facing elements of their brands--logos, advertising, imagery, communications--directly to the core elements of business strategy. Most importantly, they’ll explore the correlation between a succinct, efficient brand and powerful, lasting connections with their customers.Companies are becoming increasingly creative in their branding strategies--building identities ranging from the warm and fuzzy to the ultra cool and edgy. But it seems many of these enterprises forget that a brand, at its heart, is a promise to deliver. Brand Real ensures your customers’ experiences lives up to that promise and that their loyalties stay with you.
| Author | : Stacey Hawley |
| Publisher | : Red Wheel/Weiser |
| Total Pages | : 194 |
| Release | : 2014-09-22 |
| Genre | : Business & Economics |
| ISBN | : 1601634536 |
Download Rise to the Top Book in PDF, ePub and Kindle
More than ever, women are achieving outstanding levels of professional success. Whether CEOs, board members, entrepreneurs, or high performers, women are a game-changing force in the global economy. But women want and need to be paid appropriately for their contributions—no matter what rung of the ladder they’re on. There has never been a stronger focus on women’s pay than now, from politicians to activists to corporate America. Rise to the Top is written from the inside perspective of a leading female executive-compensation advisor who understands how pay is determined and rewards and benefits are granted in corporate America.Rise to the Top:Discusses how companies approach compensation—the compensation game and its many players plus women’s roles in that processHighlights the integral role that personality type plays in how women are perceived in the workplace and how their work style affects their paycheckReveals the four female “powerhouse personality types” and shares specific strategies on how women can leverage these work styles to earn more money and rewardsWhatever your level of accomplishment or position, Rise to the Top will help you earn what you deserve!
| Author | : Shep Hyken |
| Publisher | : Sound Wisdom |
| Total Pages | : 173 |
| Release | : 2018-10-02 |
| Genre | : Business & Economics |
| ISBN | : 1640950532 |
Download The Convenience Revolution Book in PDF, ePub and Kindle
Convenience is King When you make it easier for customers to do business with you, they will reward you with their money, their loyalty, and their referrals. There’s a reason they call it a convenience store – because it’s convenient! When you have to pick up a gallon of milk, would you rather stop by a large supermarket or a 7-Eleven? Customers who shop at convenience stores know the selection is smaller and the prices are often higher...yet they still come in droves because of the ease of purchase. What about the minibar in your hotel room? That’s convenient too...but the convenience comes at a cost. Did you ever stop to think that the same $5.00 can of Coca-Cola in the hotel’s mini-fridge can be bought down the hall from the vending machine for just $1.25? Yet even with that can of Coke being four times more expensive, hotels are restocking minibars every day. Customers will pay for convenience. And they’ll choose to do more business over time with the people and companies that make their lives more convenient! Whether you’re trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy. When you raise the convenience bar, you create the next level of amazing customer experience. This book shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You’ll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers. The value proposition is both simple and profound: when you reduce friction and make it easier for customers to do business with you, they’ll reward you with their money, their loyalty, and their referrals. That’s the advantage of being a part of The Convenience Revolution.
| Author | : Lorraine Grubbs-West |
| Publisher | : CornerStone Leadership Inst |
| Total Pages | : 132 |
| Release | : 2005 |
| Genre | : Business & Economics |
| ISBN | : 9780976252856 |
Download Lessons in Loyalty Book in PDF, ePub and Kindle
Southwest Airlines has a secret sauce, namely its incredible workforce of leaders at all levels. Lessons in Loyalty is an insider's clear, concise and energizing teachable point of view on how to build such a winning team.
| Author | : Timothy Keiningham |
| Publisher | : BenBella Books, Inc. |
| Total Pages | : 267 |
| Release | : 2010-03-16 |
| Genre | : Business & Economics |
| ISBN | : 1935251295 |
Download Why Loyalty Matters Book in PDF, ePub and Kindle
For decades we've been told that we live in fast-paced, dog-eat-dog world, that loyalty gets you nowhere, and that we must look out for number one! We've been told that to succeed we have to constantly reinvent ourselves, let go of past relationships, and move on to greener pastures. And we've been told that all this is good. But it's not good. Why Loyalty Matters is grounded in the most comprehensive study of loyalty ever conducted, and what it reveals can change your life. The science is very clear – when it comes to business success, satisfaction in our relationships and even overall happiness, loyalty is essential. Renowned loyalty experts Timothy Keiningham and Lerzan Aksoy combine their own groundbreaking research with the leading thinking in philosophy, sociology, psychology, economics and management to provide a comprehensive guide to understanding what loyalty is, what it isn't and how to unlock its power in your personal and professional life.
