Handling Difficult People
Author | : John Sims Townsend |
Publisher | : |
Total Pages | : 0 |
Release | : 2007 |
Genre | : Interpersonal conflict |
ISBN | : 9789710495191 |
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Author | : John Sims Townsend |
Publisher | : |
Total Pages | : 0 |
Release | : 2007 |
Genre | : Interpersonal conflict |
ISBN | : 9789710495191 |
Author | : Murray Oxman |
Publisher | : John Wiley & Sons |
Total Pages | : 104 |
Release | : 2008-09 |
Genre | : |
ISBN | : 9788177227994 |
The How to Easily Handle Difficult People Handbook is an easy-to read text that breaks down the common types of difficult people, what makes them tick and how to successfully communicate and respond to them? Whether you are looking for advice or dealing with a difficult boss or just can t handle your mother-in-law, this book is an inspirational guide that will have you leaving the encounter with a positive attitude and sense of accomplishment.
Author | : Gill Hasson |
Publisher | : John Wiley & Sons |
Total Pages | : 215 |
Release | : 2014-10-29 |
Genre | : Family & Relationships |
ISBN | : 0857085719 |
DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.
Author | : Florence Littauer |
Publisher | : Harvest House Publishers |
Total Pages | : 178 |
Release | : 2006 |
Genre | : Religion |
ISBN | : 0736918442 |
In this new edition of her classic book on human relationships author Florence Littauer draws from the experiences of the apostle Paul and her own demanding encounters to offer readers encouragement and practical advice to help smooth out thorny relationships. Readers will learn the secret to dealing with the four personality types: The Sanguine who wants attention and credit The Melancholy who longs for order and discipline The Choleric who appreciates action and obedience The Phlegmatic who loves peace and quiet Readers will learn how to help friends and family see themselves as others see them, and they’ll learn how to react to trying situations by becoming more aware of how they affect those around them.
Author | : William P. Smith |
Publisher | : New Growth Press |
Total Pages | : 10 |
Release | : 2008-10-31 |
Genre | : Religion |
ISBN | : 1935273450 |
Prickly, defensive, nasty, volatile, withdrawn, miserable . . . aren't there days when you feel surrounded by difficult people? How do you cope? You can try avoiding them, gossiping about them, or giving them a piece of your mind. But wait! Don't your reactions make you hard to love too? William P. Smith explains that learning how to deal ...
Author | : Renee Evenson |
Publisher | : AMACOM |
Total Pages | : 242 |
Release | : 2013-10-15 |
Genre | : Business & Economics |
ISBN | : 0814432999 |
How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
Author | : Rick Brinkman |
Publisher | : McGraw Hill Professional |
Total Pages | : 127 |
Release | : 2006-04-07 |
Genre | : Business & Economics |
ISBN | : 0071487158 |
Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult
Author | : Muriel Solomon |
Publisher | : Penguin |
Total Pages | : 337 |
Release | : 2002-03-01 |
Genre | : Business & Economics |
ISBN | : 1101662735 |
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.
Author | : Amy Cooper Hakim |
Publisher | : Penguin |
Total Pages | : 352 |
Release | : 2016-12-06 |
Genre | : Business & Economics |
ISBN | : 1101993111 |
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Author | : Carrie Mason-Draffen |
Publisher | : Red Wheel/Weiser |
Total Pages | : 190 |
Release | : 2007-01-01 |
Genre | : Business & Economics |
ISBN | : 1564149382 |
Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effective in reducing conflict.