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Cultural Due Diligence in Hospitality Ventures

Cultural Due Diligence in Hospitality Ventures
Author: Nicole Häusler
Publisher: Springer
Total Pages: 360
Release: 2017-04-05
Genre: Business & Economics
ISBN: 3319513370

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This book introduces readers to a powerful method for cross-cultural due diligence in mergers and organizational collaborations. It employs the context of joint ventures between local communities and companies in the domain of hospitality in emerging tourism destinations. The book first analyzes the impact of cultural diversity in mergers between local communities and the private sector, revealing the characteristics and functions of culture and paying specific attention to the roles of organizational and community cultures in hospitality. In two subsequent methodological chapters the book presents a theoretical framework for cultural due diligence and identifies the principal actors, technical aspects and core principles. On the basis of a separate case study from northern Thailand, the book provides an example of cultural context analysis and presents the findings and results. In a concluding chapter the book presents an outlook on further research and development in this field.


Humanistic Perspectives in Hospitality and Tourism, Volume II

Humanistic Perspectives in Hospitality and Tourism, Volume II
Author: Kemi Ogunyemi
Publisher: Springer Nature
Total Pages: 324
Release: 2022-05-17
Genre: Business & Economics
ISBN: 3030955850

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​This book, the second of two volumes, uses a framework of philosophical anthropology, and the concepts of humanistic leadership and humanistic management, to explore the value of work in the hospitality and tourism industry. It presents robust theoretical and practical implications for professionalism and excellence at work. Following on the first volume's focus on the personal dimension of hospitality, this volume explores hospitality from a viewpoint that goes beyond the individual, first situating hospitality within culture, then engaging its internal and external customers and finally integrating issues like vulnerability, sustainability, social responsibility, and industry resilience in the face of the pandemic. These volumes will be of use to academics and practitioners in the fields of hospitality and tourism management, humanistic and transformational leadership, corporate social responsibility, human resource management, customer service, and workplace spirituality.


Tourism and Hospitality in Conflict-Ridden Destinations

Tourism and Hospitality in Conflict-Ridden Destinations
Author: Rami K. Isaac
Publisher: Routledge
Total Pages: 276
Release: 2019-04-12
Genre: Business & Economics
ISBN: 0429872011

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Tourism and Hospitality in Conf lict-Ridden Destinations provides insight into the various types of current and post-conf lict destinations worldwide and the steps that might be taken to transform them into future tourist destinations. Through both a conceptual and demonstrative approach, this book examines the steps destination management organizations as well as destination marketers need to take in order to improve their image in the eye of potential tourists. It also questions the extent to which tourism can alter the image of a destination and the possible destination marketing strategies that can be undertaken. Analysis of a wide selection of international case studies in countries ranging from Palestine to Myanmar to Northern Ireland provides a thorough and far-reaching academic study. Written by an international and multidisciplinary team of leading academics, this book will be of great interest to students, researchers and academics in the tourism as well as development studies disciplines.


Tourism and Development in Southeast Asia

Tourism and Development in Southeast Asia
Author: Claudia Dolezal
Publisher: Routledge
Total Pages: 182
Release: 2020-03-24
Genre: Business & Economics
ISBN: 0429559224

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This book analyses the role tourism plays for sustainable development in Southeast Asia. It seeks to assesses tourism’s impact on residents and localities across the region by critically debating and offering new understandings of its dynamics on the global and local levels. Offering a myriad of case studies from a range of different countries in the region, this book is interdisciplinary in nature, thereby presenting a comprehensive overview of tourism’s current and future role in development. Divided into four parts, it discusses the nexus of tourism and development at both the regional and national levels, with a focus on theoretical and methodological foundations, protected areas, local communities, and broader issues of governance. Contributors from within and outside of Southeast Asia raise awareness of the local challenges, including issues of ownership or unequal power relations, and celebrate best-practice examples where tourism can be regarded as making a positive difference to residents’ life. The first edited volume to examine comprehensive analysis of tourism in Southeast Asia as both an economic and social phenomenon through the lens of development, this book will be useful to students and scholars of tourism, development, Southeast Asian culture and society and Asian Studies more generally.


Understanding Cross-cultural Management

Understanding Cross-cultural Management
Author: Marie-Joëlle Browaeys
Publisher: Pearson UK
Total Pages: 737
Release: 2019
Genre: Diversity in the workplace
ISBN: 1292205016

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Given the global nature of business today and the increasing diversity within the workforce of so many industries and organisations, a cross-cultural component in management education and training has become essential. This is the case for every type of business education, whether it be for aspiring graduates at the start of their careers or senior managers wishing to increase their effectiveness or employability in the international market. The 4th edition of Understanding Cross-Cultural Management has been adapted in line with the feedback from our many readers, and boasts new case study material based on recent research, as well as a stronger focus on Asian cultures, thereby providing more non-Western examples.


Entrepreneurship and Small Business Management in the Hospitality Industry

Entrepreneurship and Small Business Management in the Hospitality Industry
Author: Darren Lee-Ross
Publisher: Routledge
Total Pages: 306
Release: 2010-05-04
Genre: Business & Economics
ISBN: 1136440216

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Small businesses are the backbone of the tourism and hospitality industry and, depending on which statistics one uses, represent somewhere between 75 to 95 percent of all firms globally in this sector. The number of entrepreneurs has dramatically and uniformly increased globally over the last ten years. Divided into four sections, Entrepreneurship and Small Business Management in the Hospitality Industry takes an intuitive step-bystep progression through each stage of the entrepreneurial process: context, theoretical perspectives and definitions; Concept to reality; The business plan; Growth and the future. Ideal for students at any level, the chapters of this book invite you to ponder upon your reading through a series of ‘reflective practice’ activities. These, along with case studies, clearly defined chapter objectives, reflections, role-play activities and experiential exercises, allow you to both think actively about themes, concepts and issues and then apply them to a number of suggested scenarios. Perfect preparation for the up-and-coming entrepreneur!


The Study of Food, Tourism, Hospitality and Events

The Study of Food, Tourism, Hospitality and Events
Author: Sue Beeton
Publisher: Springer
Total Pages: 274
Release: 2018-06-14
Genre: Business & Economics
ISBN: 9811306389

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This book elaborates upon, critiques and discusses 21st-century approaches to scholarship and research in the food, tourism, hospitality, and events trades and applied professions, using case examples of innovative practice. The specific field considered in this book is also placed against the backdrop of the larger question of how universities and other institutions of higher learning are evolving and addressing the new relationships between research, scholarship and teaching.


Hospitality Strategic Management

Hospitality Strategic Management
Author: Cathy A. Enz
Publisher: John Wiley and Sons
Total Pages: 704
Release: 2009-04-07
Genre: Business & Economics
ISBN: 047008359X

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Updated to include the current models, theories, and hospitality practices, Hospitality Strategic Management: Concept and Cases, Second Edition is a comprehensive guide to strategic management in the international hospitality industry. Author Cathy A. Enz uses the case study approach to cover current topics such as innovation, entrepreneurship, leadership, ethics, and franchising. Eight full case studies with exhibits and documents address the areas of lodging, food service, tourism e-commerce, gaming, cruise lines, and airlines, making this book ideal for executive level training courses or hospitality industry executives interested in developing their strategic management skills.


Service Excellence in Tourism and Hospitality

Service Excellence in Tourism and Hospitality
Author: K. Thirumaran
Publisher: Springer Nature
Total Pages: 222
Release: 2021-01-20
Genre: Business & Economics
ISBN: 3030576949

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Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their experience, and to the business it means repeat customers and word-of-mouth marketing. Based on fresh empirical evidence from the field, this book captures the different approaches and challenges to service excellence in the Asian tourism and hospitality industry. Focusing on hotels, attractions, transport providers and other segments in tourism and hospitality, this book presents new case studies underlining and detailing global and local travel industry practices. The book is meant as a reference and supplementary reading for students, researchers and industry practitioners.


Luxury Tourism

Luxury Tourism
Author: Roland Conrady
Publisher: Springer Nature
Total Pages: 330
Release: 2020-10-31
Genre: Business & Economics
ISBN: 3030598934

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Over the past two decades, through unprecedented levels of prosperity and changing values, luxury tourism has transformed into a new consumption pattern. This book analyzes the topic in detail with contributions from both recognized scientists and prominent executives in the luxury business. It shows how the concept of luxury has shifted from material to immaterial dimensions, and outlines new trends that will shape the luxury market in the future. The content includes carefully selected leading examples from the most important segments of the tourism market, along with concrete recommendations and best practices. Sharing unique insights, the book is a must-read for those working in the tourism industry, as well as lecturers and university students of tourism.