Crisis Management In The Tourism Industry PDF Download
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Author | : Dirk Glaesser |
Publisher | : Routledge |
Total Pages | : 284 |
Release | : 2006-10-19 |
Genre | : Business & Economics |
ISBN | : 113641312X |
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The tourism industry is arguably one of the most important sources of income and foreign exchange, and is growing rapidly. However, national and international crises have huge negative economic consequences. Crisis Management in the Tourism Industry aims to illustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction, in order for the businesses involved to be more prepared for such events. Now in its second edition, this text has been fully revised and extended to include recent events such as Bali, SARS and international terrorism, expanding sections such as: * Terrorism and criminal activities * Risk perceptions and the influencing variables * The stakeholder concepts * Analysis methods- visibility of advantages/disadvantages of methods * Marketing instruments and best practices Written by one of the world’s leading experts from the World Tourism Organisation, the book has global coverage, and presents international, up-to-date case studies and examples from countries such as the UK, Australia and USA. The book provides discussion of: * The influential effect of the mass media How crises effect the purchase decision process Destination branding/image and its manipulation Preventative crises management and strategies Crisis Management in the Tourism Industry is an essential guide to explaining how the tourism industry can prepare and succeed in the face of the effects of crises.
Author | : Peter Hosie |
Publisher | : Routledge |
Total Pages | : 268 |
Release | : 2016-12-05 |
Genre | : Science |
ISBN | : 1351947389 |
Download Crisis Management in the Tourism Industry Book in PDF, ePub and Kindle
An important challenge facing tourism is the anticipation of the threat of crises precipitated by natural and people-made catastrophes, and being adequately prepared for them. Despite an increase in research on this issue there is still a considerable lack of clarity on the impacts of crises on the tourism industry. Illustrated by a range of international case studies, this book provides a systematic and conceptual approach to questions such as how tourism businesses prepare for and react to crisis, which measures are taken and what impact they have, and which strategies can be employed to overcome them. By discussing, analyzing and synthesizing the literature on crisis management, the authors question how business can become more proactive in preparing and dealing with crises in the tourism industry.
Author | : Dirk Glaesser |
Publisher | : Routledge |
Total Pages | : 284 |
Release | : 2006 |
Genre | : Business & Economics |
ISBN | : 0750665238 |
Download Crisis Management in the Tourism Industry Book in PDF, ePub and Kindle
Crisis management in the tourism industry aims to ilustrate the theories and actions that can be taken to better understand consumer, economic and environmental reaction to national and international crises, in order for the businesses involved to be more prepared for such events.
Author | : Eric Laws |
Publisher | : CABI |
Total Pages | : 410 |
Release | : 2007 |
Genre | : Business & Economics |
ISBN | : 1845930479 |
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Using examples from the UK, Europe, America, Australia and Asia, this book provides an analysis of the latest thinking and practice in dealing with extreme and sudden reductions in demand for specific tourist destinations or products. It shows that managerial responses, including problem solving and market recovery steps, vary in effectiveness and that recovery may be slow after initial problems are overcome.
Author | : Eric Laws |
Publisher | : Routledge |
Total Pages | : 174 |
Release | : 2017-02-10 |
Genre | : Business & Economics |
ISBN | : 1136745920 |
Download Tourism Crises Book in PDF, ePub and Kindle
Don’t wait until it’s too late to learn how to manage a crisis situation The impact of crises on tourism has increased in the last ten years in response to terrorism, war, health emergencies, and natural disasters. Tourism Crises presents the latest research on crisis management with in-depth analysis of tourism flows and the
Author | : Brent W. Ritchie |
Publisher | : |
Total Pages | : 318 |
Release | : 2009 |
Genre | : Business & Economics |
ISBN | : |
Download Crisis and Disaster Management for Tourism Book in PDF, ePub and Kindle
This book provides a strategic approach to understanding the nature of tourism crises and disasters highlighting the need for integrated crisis and disaster planning, response and long term recovery strategies. It will be essential reading for tourism academics as well as tourism managers and officials involved in tourism management and marketing.
Author | : Peter Hosie |
Publisher | : Taylor & Francis |
Total Pages | : 268 |
Release | : 2016-12-05 |
Genre | : Science |
ISBN | : 1351947397 |
Download Crisis Management in the Tourism Industry Book in PDF, ePub and Kindle
An important challenge facing tourism is the anticipation of the threat of crises precipitated by natural and people-made catastrophes, and being adequately prepared for them. Despite an increase in research on this issue there is still a considerable lack of clarity on the impacts of crises on the tourism industry. Illustrated by a range of international case studies, this book provides a systematic and conceptual approach to questions such as how tourism businesses prepare for and react to crisis, which measures are taken and what impact they have, and which strategies can be employed to overcome them. By discussing, analyzing and synthesizing the literature on crisis management, the authors question how business can become more proactive in preparing and dealing with crises in the tourism industry.
Author | : David Beirman |
Publisher | : Routledge |
Total Pages | : 255 |
Release | : 2020-08-05 |
Genre | : Business & Economics |
ISBN | : 100024718X |
Download Restoring Tourism Destinations in Crisis Book in PDF, ePub and Kindle
This is an outstanding book. It offers a comprehensive range of in-depth case studies that looks at past tourism crisis and analyzes the responses made. A must-read book for those in the industry, related associations and the various levels of government as they consider how to pro-actively deal with the potential for future crisis related to tourism. Perry Hobson, Head, School of Tourism and Hospitaliy Management, Southern Cross University and Editor-in-Chief Journal of Vacation Marketing. Tourism everywhere is vulnerable to changes in public perception. When news about an earthquake, a violent conflict or a contagious disease in a distant location hits the television, tourists cancel holidays. The September 11, 2001 terrorist attack against the USA impacted on airlines and tourist destinations worldwide, as did subsequent attacks on tourists. These events highlight the importance of destination crisis management for the global tourism industry. Experienced tourism marketer and trainer, David Beirman, has created a guide to crisis management for tourism operators and offices. He argues that managing public perception is critical to the recovery of a destination after a crisis, and that much depends on providing clear, frequently updated and accurate information. He provides detailed case studies of different types of crises from around the world, with analyses of the strengths and weaknesses of the approach taken by tourism managers. This is an invaluable reference for tourism managers anywhere in the world, and a useful resource for tourism students.
Author | : David Beirman |
Publisher | : Sage Publications Limited |
Total Pages | : 360 |
Release | : 2021-11-13 |
Genre | : |
ISBN | : 9781526402998 |
Download Tourism Crises and Destination Recovery Book in PDF, ePub and Kindle
Topical and issue based, and arranged by type of crisis showcasing a wide range of examples and case studies, Beirman approaches the topic both as an academic and with a professional insight gleaned from his vast experience in industry.
Author | : Kathleen Cassedy |
Publisher | : |
Total Pages | : 60 |
Release | : 1991-01-01 |
Genre | : Crisis management |
ISBN | : 9781882866076 |
Download Crisis Management Planning in the Travel and Tourism Industry Book in PDF, ePub and Kindle